You will serve as a ADMINISTRATIVE SUPPORT SPECIALIST in the Requirements, Resources and Programs Directorate (N8) of CDR STRIKE FORCE TRNG ATLANTIC.

Duties

You will serve as the Customer Service Representative CSR for payroll, research overpayments and advise employee of indebtedness. You will resolve employee complaints related to erroneous pay and leave issues and investigate payroll problems. You will provide written and verbal technical guidance to supervisors and employees and provide assistance with administrative support issues. You will ensure positions requiring participation in the Drug Free Workplace Program are correctly identified and notified of scheduled drug testing appointments in accordance with regulations. You will resolve a variety of problems related to staff actions as well as monitor progress and conduct follow-up on each action. You will be responsible for the in-processing and out-processing of civilians, military supervisors of civilians, and contactor personnel as a result of new hires, duty station changes, or other personnel actions.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.

Qualifications

For the GS-11: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with civilian personnel issues and the processing of personnel actions including: recruitment, hiring, benefits, timekeeping, promotions, awards, reassignments, details, performance management. Experience using software applications suitable for data collection and presentations such as, but not limited to: Defense Civilian Personnel Data System (DCPDS); HR Link; MyBiz, TWMS, Transaction Online Processing System; Standard Labor Data Collection and Distribution Application (SLDCADA); and word processing systems/ software. Experience using standardized rules, practices, procedures and terminology related to Drug Free Workplace Program (DFWP) sufficient to run, schedule and maintain COMSUBLANT's DFWP. Experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs, along with knowledge of the mission, organization, and work processes. Experience with DOD/DON/OPM regulations/guidance to provide advice and policy interpretations on complex, controversial or precedent human capital management issues. Experience using Microsoft Office applications (e.g. Word, Excel, Project, Access, and Power Point) to develop clear, concise and effective reports and presentations. Experience gathering and evaluating data, analyzing complex issues, drawing sound conclusions and making recommendations for improvements to processes/practices. Experience planning and accomplishing work with little to no supervision. For the GS-09: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with civilian personnel issues and the processing of personnel actions including: recruitment, hiring, benefits, timekeeping, promotions, awards, reassignments, details, performance management. Experience using software applications suitable for data collection and presentations such as, but not limited to: Defense Civilian Personnel Data System (DCPDS); HR Link; MyBiz, TWMS, Transaction Online Processing System; Standard Labor Data Collection and Distribution Application (SLDCADA); and word processing systems/ software. Experience using standardized rules, practices, procedures and terminology related to Drug Free Workplace Program (DFWP) to assist with COMSUBLANT's Drug Free Workplace Program. Experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs, along with knowledge of the mission, organization, and work processes. Experience with DOD/DON/OPM regulations/guidance to provide advice and policy interpretations on complex, controversial or precedent human capital management issues. Experience using Microsoft Office applications (e.g. Word, Excel, Project, Access, and Power Point) to develop clear, concise and effective reports and presentations. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

For the GS-11:
In lieu of specialized experience, you may qualify for the GS-11 level with the following education or combination of both education and experience:

Successful completion of a Ph.D. orequivalent doctoral degree

or

Successful completion of 3 full years of progressively higher level graduate education leading to such a degree

or

Successful completion of a LL.M., if related.
https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/

or

A combination of experience and graduate education as described above that equates to one year of experience.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

For the GS-09:
In lieu of specialized experience, you may qualify for the GS-09 level with the following education or combination of both education and experience:

Successful completion of a master's or equivalent graduate degree

or

Successful completion of two full years of progressively higher level graduate education leading to a master's degree

or

Possession of an LL.B. or J.D. that is related to this position being filled.
https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/

or

A combination of experience and graduate education as described above that equates to one year of experience.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address CDR STRIKE FORCE TRNG ATLANTIC Naval Base Norfolk, VA 28643 US
• Name: Department of Navy EIC
• Email: [email protected]