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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
About the Position: This position is located at Camp Atterbury, in Edinburgh, Indiana. This is not a remote position and physically located in Indiana. You will assist members from the time of receipt...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
About the Position: This position is located in Evans Army Community Hospital, Army Health Clinic, Family Medicine Services....
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Who may a...
Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Who may a...
You will serve as a CONTACT REPRESENATIVE (DEPLOYABLE COORDINATOR) in the Naval Health Clinic Charleston (NHCC) aka Naval Medical Readiness Training Command Charleston (NMRTCC), Director for Administr...
This position is located in the Women Veterans Call Center (WVCC) within the Veterans Health Administration (VHA) located at the Canandaigua VA Medical Center. The WVCC is a national program that is t...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located with the Bureau of Indian Affairs, Great Lakes Agency in Ashland, Wisconsin. Incumbent ensures the timely preparation of probate cases, maintains probate filing and tracking s...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Reno, NV. For Information about the area visit: Reno/Sparks Chamber of Commerce. This ...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Reno, NV. For Information about the area visit: Reno/Sparks Chamber of Commerce. This ...
The purpose of this position is to identify patients with eligibility for alternate resources and assisting them with the enrollment process at the Thoreau Health Clinic, Thoreau, New Mexico. This po...
The incumbent will provide administrative support for efficient operations within the Postal Service Health Benefits (PSHB) Program....
As a Contact Representative at the GS-0962-5, you will be part of Retirement Services, Office of Personnel Management. If selected, you will be responsible for providing information and assistance to ...
The employee will serve as a Supervisory Contact Representative in Pharmacy Customer Care, located at the Veterans Healthcare Administration , Member Services in Topeka, Kansas and/or Waco, Texas. The...
This position is located in the Purchased/Referred Care at an IHS Service Unit. The purpose of the position is to administer the provision of Purchased/Referred Care in compliance with regulatory requ...