The incumbent serves as the Business Continuity Program (BCP) Manager for the Infrastructure Operations (IO). The BCP Manager is a member of Infrastructure Operations Division. The BCP Manager is also a member of IO's Crisis Control Team. The incumbent will formulate IO business continuity strategy, propose policies in support of that strategy, and design business processes to implement appropriate policies.

Duties

Duties assigned but not limited to: IT Business Continuity - DR Plan Coordination: The Staff Member will collaborate with IO pillars and the DR Training and Compliance team to ensure comprehensive and regularly tested Disaster Recovery (DR) plans. - Coordination of IO DR Tests: The Staff Member will coordinate and participate in DR tests alongside IO pillars and the DR Training and Compliance team to verify the effectiveness of continuity plans. Disaster Mitigation and Recovery - Coordination of IO Systems and Services during VAMC or Facility Maintenance: The Staff Member will provide coordination for changes affecting IO systems and services impacted during facility power and HVAC maintenance to minimize disruptions to operations to mitigate potential issues. - Development of Communication Channels: Establish and maintain communication channels between IO and other organizations and VAMCs to facilitate efficient information exchange during emergencies. - Develop Root Cause Matrix: Work with Operations Triage Group (OTG) to build a detailed common root cause matrix to expeditiously resolve repeat incidents. - Shutdown/Startup Sequences: Develop and document shutdown and startup sequences for IO equipment to ensure safe and efficient procedures during emergencies. - Guidance During Critical Issues: Provide expert guidance during critical incidents to suggest courses of action for disaster mitigation, assist IO pillar teams with implementation and restoration efforts, and coordinate cross-organization efforts. - Emergency Site Travel: If necessary, staff member will travel to the site of an emergency to provide on-site support, coordination, and leadership as required Conducting full business continuity analysis for all levels of the organization. For the EO as a whole, for each major business function, and for each critical system, the BCP Manager assures that all business impact analysis, continuity strategy development, plan creation (emergency preparedness, disaster recovery, and business resumption), BC training and plan maintenance. Performing Contractor Representative (COR) duties for the IO's disaster recovery services contracts. The BCP Manager is responsible within the scope of his or her delegation for the management for all BCP support contracts. Office of Information and Technology (OI&T) Infrastructure Operations (IO) IO Business Office (IOBO) Business Continuity (BC) Perform other duties assigned. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cyber code 801 KSAs: Knowledge of data backup and recovery (K0021). Knowledge of business continuity and disaster recovery continuity of operations plans (K0026). Knowledge of resiliency and redundancy (K0032). Knowledge of data backup and restoration concepts (K0210). Knowledge of possible circumstances that would result in changing collection management authorities (K0353). Knowledge of the organizational policies/procedures for temporary transfer of collection authority (K0584). Skill in developing, testing, and implementing network infrastructure contingency and recovery plans (S0032). Skill in implementing and testing network infrastructure contingency and recovery plans (S0150). Skill in applying crisis planning procedures (S0186). Skill in creating plans in support of remote operations. (i.e., hot/warm/cold/alternative sites, disaster recovery) (S0201). Ability to apply supply chain risk management standards (A0009). For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Position Description/PD#: It Specialist (Plcypln)/PD04924A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Occasional travel may be required as needed for this position. Work Schedule: Monday - Friday 8:00am-4:30 pm; The position is telework eligible but will be the after hours team lead so they will mostly work onsite in Austin, TX (not remotely) and will need to work weekends. Compressed/Flexible: Schedule available at the manager's discretion. Virtual: This is a virtual position. Remote: This is not a remote position. Physical Demands: Work often requires intensive concentration; however no special physical demands are required to perform the work, as it is mostly sedentary. Working Conditions: The work is performed in a typical office setting. Promotion Potential: None.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Complete the initial online assessment and USAHire Assessment, if required
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• To be considered for this position, applicants must complete all required steps in the process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/28/2025. You must meet the Minimum Qualification Requirements AND Specialized Experience to qualify for this series as described below. Minimum Qualifications Requirements EXPERIENCE: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- Specialized Experience for GS-13: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Specialized experience: This position is for a Team Leader. Must possess the following: System Administrator Experience, including Windows, Linux, Cloud, Virtualization, Backup, LAN and WAN networking, Datacenter Management skills, Server Cabinet Power and cooling, also have familiarity with Enterprise Datacenter Monitoring tools Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. It is the policy of the VA to not deny employment to those who have faced financial hardships or periods of unemployment.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position at this grade level.

All materials must be submitted by the closing date of the announcement. No additional documentation will be accepted once the announcement closes!!

Contacts

• Address DAS for Information Technology - 200 1615 Woodward St Austin, TX 78772 US
• Name: Recruitment Team Two A
• Phone: 000-000-0000
• Email: VAOITOPSHRRPTeam2A@va.gov