The primary purpose of the position is to provide technical and procedural advice to the Health Systems Specialist to support the Chief of Integrated Primary Care along with the Primary Care Leads for both the East and South Bay, VAPAHCS. The incumbent is responsible for resolving administrative issues and managing daily Primary Care Operations. This position requires excellent communication skills and famili­arity with various computer programs, including Microsoft Office Suite Products.

Duties

Incumbent provides clerical and administrative assistance to the Health Systems Specialist to support the Chief of Integrated Primary Care along with the Primary Care Leads for both the East and South Bay, VAPAHCS. The incumbent reports to the Chief of Integrated Primary Care. Also aids Whole Health along with providing assistance with PCMM coordination. May assist in performing duties related to the PACT Collaboratives, sus­penses and coverage to Whole Health. Incumbent will assist in managing the calendars of the team. Arranges conferences and meetings. Schedules appointments, reserves space, time and notifies individuals who are expected to attend. Independently prepares agendas, meeting minutes, takes and transcribes dictation, and arranges for special equipment items as needed. When necessary, arranges for travel, transportation and lodging of visitor/participants including developing a planned itinerary as requested. Will assist in the coordination of educational reimbursement for CME including Conference Event request Forms. Incumbent coordinates meetings with key project stakeholders, independently preparing agendas and minutes and disseminating information as required. Independently composes correspondence of a. general nature for the signature of the planning section or other VAPAHCS executive leadership. Assists the section in the develop­ment and formatting of correspondence for signature, including editing and review for necessary mail routing information. Assist in the development of project status updates, developing timeline, goals, handouts and presentations. Incumbent maintains all files and records for the section. These include performance pays, SCA for RNP/ NP's, certifies labor mapping and serves as a liaison for issues like license renewals and BLS compliance. Incumbent will assist in monitoring proficiencies for both the MDs and the RNPs. Will 'Work with Admin Spe­ cialists at respective sites to coordinate credentialing paperwork for Primary Care Staff. Prepares IPE and OPPE documentation for staff credentialing in collaboration with the administrative specialists at each clinic. Will assist in submitting HR actions such as extension, conversions, reductions in FTE, name changes, etc. Promotion Potential: Position is at the full performance level. Work Schedule: Monday-Friday, 8:00 am to 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: PROGRAM SPECIALIST/PD00763-O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/29/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. You will be rated on the following Competencies for this position: Analytical ThinkingComputer SkillsOrganizational StewardshipPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work performed in an office setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Palo Alto VA Medical Center 3801 Miranda Avenue Palo Alto, CA 94304 US
• Name: Maureen Silva
• Phone: 650-694-6000 X15133
• Email: maureen.silva@va.gov