This position is part of the IBC FMD Tech Services and Solutions Div, Office of the Secretary of Interior, The incumbent will be responsible for providing technical support for Oracle Federal Financials (OFF) and the internet Quarters Management Information System (iQMIS), including reporting solution, custom code changes as well as interface development, and maintenance support for both systems.

Duties

Provide technical support, advice, guidance, and recommendations to other technical experts and management on critical IT related issues for all FMD systems including OFF and iQMIS. Provide Operations and Maintenance and new customer Implementation support in Application Patching, Application Cloning, promoting code, catalog, OAS repository database (rpd) migrations and configuration changes across multiple environments. Responsible for application database management, Oracle Federal Financial technical tools, query packages, provide application and database security, create and update Unix scripts, operating procedures, software release control and testing support. Provide support for prospective customers by providing insight on the level of effort for application management services to fulfill their requirements. Ensure rigorous application of information security and information assurance policies, principles, and practices in the delivery of data management and technical services. Provide application-level auditing and tracking as needed and requested.

Requirements

Qualifications

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience and education obtained by the closing date of this announcement will be considered. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: At the GS-13level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-12 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes experience with Oracle Database and Application Administration and support application system interfaces. Independently support system patching, application cloning, O&M releases, software upgrades, troubleshoot technical and system issues. Ensure system security and integrity is maintained. At the GS-14level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-13 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes experience with Oracle Database Applications Database Administration and support application system interfaces. Independently support system patching, application cloning, application and infrastructures upgrades, O&M releases, performance tuning at both database and application layer. Independently troubleshoot deep rooted technical and system issues. Ensure system security and integrity is maintained. Develop and deliver training to staff and external customers. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for experience.

Contacts

• Address IBC FMD Tech Services and Solutions Div Interior Business Center One Denver Federal Center, Building 48 Denver, CO 80225 US
• Name: Alexis Golden
• Email: Alexis_Golden@ibc.doi.gov