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Job opening: Program Support Assistant

Salary: $36 049 - 58 445 per year
City: Orlando
Published at: Jan 14 2025
Employment Type: Full-time
This position is in the Environmental Management Section (EMS), in the Facility Management Service at Orlando VA Medical Center, Orlando, Florida. The position serves as a specialist under the Chief and is responsible for managing programs and procedures and monitors these programs and procedures to assure quality improvement and desired results are obtained throughout Facilities Management.

Duties

Major Duties: Tailor quality program management strategies and techniques to fit the operations, culture and interests of the installation's management and staff. Analyze management techniques, processes, and styles for improving organizational effectiveness. Responsible for auditing data and performing data validation studies, working with other Data Management Specialist on a daily basis, writing of policies and procedures and collection of data. Consider, evaluate, and install new equipment, software, and upgrades for existing personal computer systems and trains employees to use the system. Works closely with the Contracting Officer's Representative (COR) to monitor contract compliance, invoices, and payment processing. Maintains the procurement/purchasing records, reports, and other budget items. Drafts and reviews variety of basic non-technical correspondence for content, correct grammar, spelling, capitalization, punctuation, and appropriate format. Serves as the liaison to schedule meetings, obtain conference rooms, arrange for, monitor, and secure equipment, teleconference lines, videoconference equipment, services, and products and copies as needed. Responsible for receipt and distribution of all mail and correspondence for the office ensuring items requiring follow up or actions are appropriately suspended and presented for completion. Serve as the back-up timekeeper Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 7:30 AM - 4:00 PM or 3:30 PM - Midnight Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD07319-A, PD675-07319A, and PD675-07319-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/21/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-4 position you must have served 52 weeks at the GS-3. For a GS-5 position you must have served 52 weeks at the ???????GS-4. For a GS-6 position you must have served 52 weeks at the ???????GS-5.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: ???????GS-4 General Experience: General Experience: You must have one year of general experience equivalent to at least the next lower grade GS-3 in the normal line of progression for the occupation in the organization. Examples of general experience would typically include, but are not limited to: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Associate's or equivalent degree or 2 full years of post-high school education leading to such a degree or LL.M., if related. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year post- high school. ???????GS-5 Specialized Experience: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyzing, administering, coordinating, and monitoring operating programs; identify problem areas in work processes, procedures, information systems and content; collecting and auditing data; performing data validation studies; writing of policies and procedures; consider, evaluate, and install new equipment, software and upgrades; coordinating, planning, and implementing training activities; maintains purchasing/procurement records, reports, and other budget items; monitors and controls business papers, correspondence, and records including the coordination of minutes. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Bachelor's or equivalent degree or 4 full years of post-high school education leading to such a degree or LL.M., if related. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 year post- high school. ???????GS-6 Specialized Experience: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyzing, administering, coordinating, and monitoring operating programs; identify problem areas in work processes, procedures, information systems and content; collecting and auditing data; performing data validation studies; writing of policies and procedures; consider, evaluate, and install new equipment, software and upgrades; coordinating, planning, and implementing training activities; maintains purchasing/procurement records, reports, and other budget items; monitors and controls business papers, correspondence, and records including the coordination of minutes. You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsOrganizational StewardshipPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical demands require walking, sitting, bending, and lifting items not in excess of 50 lbs. May be required to perform duties at various campuses (Brevard, Kissimmee, Sanford, and Orlando). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

  • Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
  • Name: Caitlin Sprayberry
  • Phone: 901-523-8990 X11402
  • Email: Caitlin.Sprayberry@va.gov

Map

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