Will serve as an Program Support Assistant to the staff of the Connected Care Section.

Duties

Duties include, but not limited to: Collect, compile and track statistical information. Receive and process documents and reports in accordance with established procedures. Update the care coordinators regarding their panel. Act as consultant to program team members in regard to administrative matters. Responsible for establishing and maintaining inventory of all telecommunication equipment and telecommunication cost. Work Schedule: Monday- Friday, 7:30 am - 4:00 pm Position Description/PD#: Program Support Assistant (Office Automation)/PD675-06124-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/22/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This position requires a typing requirement of 40 words per minute. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Correspondence and information control, tracking equipment, supplies and services. and tracking data of program patients. Responsible for collecting, compiling and /or tracking of statistical information in support of program operations; foster good public relations when interpreting philosophy, policies, procedures, goals and objectives to staff, patients and the public; Maintain privacy confidentiality and security of the patients' medical records and employee data. set up, operate and monitor telecommunication equipment; identify outdated equipment and request replacement; maintain calendar and coordinate meetings and schedule conferences. . You will be rated on the following Competencies for this position: Analytical ThinkingCritical ThinkingData ManagementTechnical CompetenceTechnical Credibility Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is partly sedentary but a great deal of walking to all parts of the medical center is required since the incumbent will be working with a variety of clinical administrative services. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Miguel Viera-Rodriguez
• Phone: 787-641-7582
• Email: [email protected]