Job opening: FAMILY SUPPORT SPECIALIST (EFMP NAVIGATOR)
Salary: $41 834 - 99 696 per year
Published at: Jan 08 2025
Employment Type: Full-time
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The primary purpose of this position is to plan, update, implement, and administer the installation family support portion of the Exceptional Family Member Program (EFMP) in coordination with the installation EFMP assignments and medical functions to include identifying and enrolling special needs family members.
Duties
1. Provides on-site, direct customer service at the squadron level, via satellite or embedded Military and Family Readiness Center (M&FRC) offices; serves as the EFMP consultant for unit consultations.
2. Provides non-clinical case management; conducts family needs assessments to identify and evaluate their situational stressors and determines services for appropriate assistance; provides tailored guidance regarding accessing services that are not standard across the DAF due to the individual local and state regulations, laws, and compliance for the location where the installation is located; and provides general support in navigating the EFMP resource system.
3. Serves as primary POC for unit/community education, training, awareness, and outreach activities. Utilizes base demographics and diagnoses reports to develop outreach activities and training events designed to meet the needs/requirements of specific base EFMP populations (i.e., children, adults, ADHD, autism).
4. Provides a basic level of support to other Military and Family Readiness Center (M&FRC) programs to support a higher level of service to EFMP families.
Requirements
- U.S. Citizenship is required
- Males must be registered for Selective Service, see Legal and Regulatory Guidance
- This posn is subject to provisions of the DoD Priority Placement Program
- For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
- Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position
- This position may require drug testing and the candidate may be subject to passing a drug test upon selection
- Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
- Disclosure of Political Appointments
- Student Loan Repayment may be authorized
- Relocation costs or other incentives, may be available and considered by the organization
- Leave accrual may be authorized upon request
- The work requires the employee to drive a motor vehicle. An appropriate, valid driver’s license is required for
the position.
- Selectee may be required to serve a probationary or trial period
Qualifications
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, assigned group qualification standard for Professional and Scientific Positions to include the Individual Occupational Requirements (IOR) for the Social Science Series, 0101
BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT:
Degree: a full four-year course of study leading to a bachelor's or higher degree in behavioral or social science; or related disciplines appropriate to the position. NOTE: You must submit a copy or your transcripts
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-01, equivalent to the next to lower grade GS-4 or equivalent in the Federal Service. Specialized experience is experience in knowledge of social services delivery systems and concepts, principals, and theories relating to one or more of the social or behavioral science fields to assess needs and concerns of clients and help them to understand how certain behavior patterns/attitudes impact and affect their career, transition, relocation, and family situation and learn about their abilities, capacities, interests, and goals concerning their various work/life requirements.
NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of the concepts, principles, theories, and practices relating to one or more of the social or
behavioral sciences in relation to work in a family support capacity with special needs families.
2. Knowledge of the practical aspects of social services delivery systems, including those administered by federal agencies and non-standardized community and state service providers in the local area, as well as the variety of practices, procedures, and methods utilized for accessing them.
3. Skill in conducting interviews with and counseling families and individuals with a wide variety of special needs, some of whom have multiple needs, to establish the nature and extent of concerns and issues, receive and assimilate information, encourage enrollment, provide assistance in developing goals and plans, and determine appropriate referral services and/or options.
4. Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with leadership, on-and off base service agencies, state and local governments, and civic leaders to identify available services and gaps in services for families with special needs in a military environment, advocate for the families, and partner to achieve objectives.
5. Ability to assess and measure organizational trends, concerns, and needs; identify gaps in available services; report on; and provide recommendations for the development and implementation of effective plans and tools to address issues.
6. Ability to communicate effectively both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you
MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click
here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Contacts
- Address AF Life Cycle Management Center
2000 Allbrook Drive
Wright Patterson AFB, OH 45433
US
- Name: Total Force Service Center
- Phone: 1-800-525-0102
- Email: [email protected]
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