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Are you looking for a Contact Representative? We suggest you consider a direct vacancy at Bureau of Land Management in Winnemucca. The page displays the terms, salary level, and employer contacts Bureau of Land Management person

Job opening: Contact Representative

Salary: $39 576 - 57 354 per year
Published at: Jan 07 2025
Employment Type: Full-time
Explore a new career with the BLM - where our people are our greatest natural resource. This position is located in Winnemucca, Nevada. Information about Winnemucca, NV and the surrounding area can be found at City of Winnemucca. We expect to fill one vacancy at this time; however, additional positions may be filled from this announcement if they become available.

Duties

Stay abreast of all changes in laws and regulations affecting public lands and explains these changes to members of the public. Provide specific direction to customers on filing requirements, including date and eligibility requirements, for various land and mineral uses. Provide information to members of the public on types of recreational opportunities available on BLM and other agency lands as well as related recreational opportunities available in the are Sell documents, maps, books, copies of records, National Park Passes and other similar materials. Is designated as cashier/collections officer. Prepare letters, memos, and reports and makes entries into automated systems from handwritten notes. Review initial documents being filed for adherence to the filing requirements, examines the appropriate land status records to determine allowable uses, and assists with processing of payment and filing of legal documents.

Requirements

  • U.S. Citizenship is required.
  • Be sure to read the How to Apply and Required Documents Sections.
  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • Direct Deposit Required.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
  • May require a one year probationary period.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. At the GS-05 Level: One (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the federal service. Specialized experience is further defined as experience in accomplishing routine support tasks in a busy office environment, providing routine information to the public and internal customers by phone, email, and in person, preparing written correspondence using automations systems, maintaining files and related materials OR completed 4 years of education above high school in any field for which high school graduation or the equivalent is the prerequisite OR an equivalent combination of the experience and education described above. At the GS-06 Level: One (1) year of specialized experience, equivalent to GS-5 in the Federal service. Specialized experience is further defined as: experience that includes answering internal and external inquiries for complex and detailed information; preparing written correspondence with complex subject matter; providing on-the-job training and user assistance to employees and the general public; researching laws, regulations and organizational policies; and maintaining sensitive information, records and files. Combination of Education and Experience: You may meet qualifications requirement for this position with an equivalent combination of specialized experience and appropriate undergraduate/graduate education. Undergraduate/graduate level education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level. Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required. Work Environment: Work is performed in an office building that requires safety precautions.

Education

This position falls under the Contact Representative Series, 0962 Individual Occupational Requirements (IOR).

This position allows for education to be substituted for specialized experience (see qualification section for education requirements). If using education to qualify - You MUST submit a copy of ALL your college transcripts or a list of ALL college courses that include hours and grades from an accredited U.S. college/university. Upon selection, official transcripts must be received prior to appointment. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

All selections and tentative offers of selection are contingent upon submission and verification of 'official' transcripts.

Contacts

  • Address BLM Nevada State Office BLM Nevada State Office NV-953 1340 Financial Blvd. Reno, NV 89502 US
  • Name: Deborah Puentes-Gonzalez
  • Phone: 775-861-6619
  • Email: dpuentesgonzalez@blm.gov

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