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Are you looking for a Contact Representative? We suggest you consider a direct vacancy at Bureau of Land Management in Winnemucca. The page displays the terms, salary level, and employer contacts Bureau of Land Management person

Job opening: Contact Representative

Salary: $37 696 - 54 625 per year
Published at: Sep 19 2023
Employment Type: Full-time
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Winnemucca, NV. For information about the area visit: City of Winnemucca. We expect to fill one vacancy at this time; however, additional positions may be filled from this announcement if they become available. This position is authorized a 10% incentive if eligible - see Additional Information

Duties

Provides specific directions to customers on filing and eligibility requirements for various land and mineral uses. Applies substantial knowledge and background on the mission of BLM to research and respond to a variety of complex inquiries Provides information regarding wild horse and burro adoptions, map purchases, area archeology and area history. Provides information to members of the public on types of recreational opportunities available on BLM and other agency. Explains rules related to the use of recreational areas and facilities and informs and persuades contacts to obtain greater public cooperation in protecting resources. Stays well informed of all changes in laws and regulations affecting public lands and explains these changes to members of the public. Sells documents, maps, books, copies of records, National Park Passes and other similar materials. Is designated as cashier/collections officer. Reviews initial documents being filed for adherence to the filing requirements, examines the appropriate land status records to determine allowable uses, and assists with processing of payment and filing of legal documents. Prepares letters, memos, and reports and makes entries into automated systems from handwritten notes.

Requirements

  • U.S. Citizenship is required.
  • Be sure to read the How to Apply and Required Documents Sections.
  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • Direct Deposit Required.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
  • May require a one year probationary period.
  • If selected for this position you will need to complete the Federal Information Systems Security Awareness (FISSA) training prior to start date.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. At the GS-05 Level: Specialized Experience: One (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the federal service. Specialized experience is further defined as experience in accomplishing routine support tasks in a busy office environment; providing information to the public and internal customers by phone, email, and in person; preparing written correspondence using automated systems; and maintaining files and related materials. -OR- Education: Completed 4 years of education above high school in any field for which high school graduation or the equivalent is the prerequisite. -OR- Combination of Education and Specialized Experience: Have and equivalent combination of the experience and education described above. Only education in excess of the first 60 semester hours of study is creditable toward meeting the specialized experience requirements. One full academic year of study (30 semester hours) beyond the second year, is equivalent to 6 months of specialized experience. At the GS-06 Level: Specialized Experience: One (1) year of specialized experience, equivalent to the next lower grade level (GS-05) in the Federal service. Specialized experience is further defined as experience that includes answering internal and external inquiries with detailed information; preparing written correspondence with complex subject matter; provide assistance to employees and the general public; conduct research to respond to inquiries such as laws, regulations, and organizational policies; and maintaining records and files. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements by the closing date of the announcement. Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required. Work Environment: Work is performed in an office building that requires normal safety precautions.

Education

This position falls under the Contact Representative Series 0962, Clerical and Administrative Support Positions. There are no Individual Occupational Requirements (IOR) for this job series.

For the GS-05 grade level only: education may be substituted for specialized experience (see qualification section for education requirements). If using education to qualify - You MUST submit a copy of ALL your college transcripts or a list of ALL college courses that include hours and grades from an accredited U.S. college/university. Upon selection, official transcripts must be received prior to appointment. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

There is no substitution of education for experience at the GS-06 grade level.

All selections and tentative offers of selection are contingent upon submission and verification of 'official' transcripts.

Contacts

  • Address BLM Nevada State Office BLM Nevada State Office NV-953 1340 Financial Blvd. Reno, NV 89502 US
  • Name: Kristie Pitman
  • Email: [email protected]

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