The incumbent serves as a Supervisor Medical Administrative Specialist which supervise all administrative Medical Support Assistant (MSA) staff assigned to a variety of outpatient clinical areas throughout the facility; and accompanying programs in each. Duties involve staff supervision, training and overall management of outpatient clinic support operations. These services include all aspect of clinic scheduling and compliance with VA directives.

Duties

The Supervisory Medical Administration Specialist supervise staff assigned to a variety of outpatient clinical areas throughout the facility and accompanying programs in each. Duties include, but may not be limited to the following:

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/06/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: thorough and comprehensive knowledge of pertinent laws, regulations, policies, guidelines and procedure; broad knowledge and experience in the field of patient administration, both inpatient and outpatient, medical records and related fields of medical administration; thorough knowledge of VistA packages necessary to manage, control, secure, coordinate and implement computer activities; demonstrate and apply sound knowledge of English usage and proper formatting and application in preparation of formal correspondence in response to inquiries, reports, audits, etc.; have managerial skills with a high degree of aptitude in oral presentation, written communications as well as a sound mathematical base to perform assignments; able to effectively teach, train and orient other staff to data validation methods and monitoring systems. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a master's or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsComputer SkillsManaging Human ResourcesTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The duties and responsibilities of this position require 50% mobility between the Business Office and various other clinics/offices located at any of our health care system sites. Generally, the work is sedentary but may require some slight physical effort. The work is performed in an office environment that is adequately lighted and climate controlled. 50% travel is required. The incumbent could be exposed to communicable diseases and other risks associated with working in a healthcare setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: REGINA MARTIN-LYNCH
• Email: [email protected]