This position is located in the Refugee, Asylum and International Operations Directorate, Mission Support Branch. As a MANAGEMENT & PROGRAM ANALYST, you will create, deliver, and coordinate training on various HR topics, prepare and conduct presentations, and provide instructional guidance and best practices.

Duties

Design and conduct training sessions to educate RAIO and field office staff on HR policies, procedures, and best practices. Plan, conduct, and participate in special studies and task forces, and provide succor to RAIO and field offices throughout the agency. Serves as a primary point of contact for RAIO Mission Operation’s training-related programs and HR-related topics. Analyze and offer proposals to develop major program policies, that include but not limited to new business processes, training methods, technologies, employee individualized training, or Directorate changes. Provide training and technical assistance to RAIO, field office management, and staff on a variety of human resources, and other RAIO Mission Operation’s programs, focusing on planning systems and management programs to meet mission goals.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 12/30/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 12/30/2024. Preferred applicant will have experience with USCIS HR related systems, ECN Recruitment Tracking, and knowledge of RAIO Programs staffing and recruiting operations. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Leading and acting as a primary liaison for training programs focused on human resources and HR systems. Providing expert advice and guidance on policies and best practices through training and consultation. Overseeing the development and evaluation of HR training programs, procedures, and methodologies. Researching and investigating new business and human resource management practices to determine the impact on program operations. Advising senior leadership on HR training strategies ensuring strategic alignment and collaboration across organizational units. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 12/30/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]