This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

You will develop and maintain configuration documents, diagrams, and standard operating procedures for the management of Device Management Systems. You will implement and maintain the deployment, updating, and management of operating system and applications across multiple mobile platforms to include apple and android. You will create and enforce device configuration policies to maintain a secure and efficient environment. You will provide support for enterprise customers for resolution of incidents and the fulfillment of service requests. You will lead efforts in monitoring, data collection, conducting analysis, development, and implementation of solutions associated with incident support tickets. You will monitor system performance and take corrective action as required to resolve issues such as end user device compliance, availability of service, service degradation or non-availability of services.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• Must be able to obtain and maintain a TOP-SECRET/SCI clearance.
• This is a Drug Testing Designated Position (TDP). A pre-employment drug test is required, and the position is subject to random drug testing.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays due to unplanned operations or unique situations.
• Required overnight travel may be as high as 20% of the time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases
• This position is telework eligible
• This is a Cyberspace Workforce position, work role code (451), proficiency level (ADVANCED) the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.

Qualifications

You are required to have information technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT related experience demonstrating this competency include examining malfunctioning hardware to isolate defective parts and investigate whether inappropriate logical configurations are causing the problem. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT related experience demonstrating this competency include: Giving customer guidance or training to prevent recurrence of problems. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, and responds appropriately. IT related experience demonstrating this competency include: Scheduling and coordinating the acquisition, upgrade, and maintenance of customer workstations. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT related experience demonstrating this competency include: Identifying and carrying out actions for immediate remedy or recommend a cost-effective solution to management In addition to your experience demonstrating the four competencies above, you are required to have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. Qualifying experience would be demonstrated by: Analyzing configuration management processes and procedures, developing and recommending processes, software, and procedures to ensure effective configuration management. This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-12. Additional qualifications information can be found from the following Department of Defense website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

At a minimum, all CES employees in the Professional Work Category require a bachelor's degree or equivalent experience. Some groups in this category, however, may have a positive education requirement that cannot be replaced with experience, such as a requirement for a particular type or level of an academic degree.

Contacts

• Address U S MARINE FORCES CYBERSPACE COMMAND 9800 Savage Road Fort Meade, MD 20755-5810 US
• Name: Troy McGee
• Phone: 571-697-4665
• Email: [email protected]