This position is in the United States Patent and Trademark Office, Office of the Commissioner for Patents, Deputy Commissioner for Patents, Assistant Commissioner for Patents, Office of Patents Stakeholder Experience (OPSE). OPSE provides support, guidance and issue resolution to stakeholders to promote innovation through education and training to facilitate better understanding while removing barriers to entry and easing the customer journey.

Duties

The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy. Fully remote within 50 miles of the USPTO Alexandria, VA headquarters and the duty station is the authorized telework location. This role is the ideal next career step for you if:

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment.
• If selected, you may be required to complete a one year supervisory probationary period.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM 0343 Qualification Standards Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-14 Specialized experience for this position includes: a) Performs investigations that involved complex, multi-functional management analyses studies; addressing and/or solving highly unstructured problems involving difficult business and management processes; or programmatic issues that have significant effects to the organization's programs; b) Providing authoritative source of consultation regarding strategy and project management; c) Performing formal and informal briefings and presentations to high-level management to provide rationale for a position and/or to gain support from the audience; and d) Evaluating and coaching the performance of staff. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education cannot be substituted for experience at this grade level.

Contacts

• Address PATS - Office of Patents Stakeholder Experience 550 Elizabeth Lane Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Angela Cardona
• Phone: 571-272-4318
• Email: [email protected]