This position is located in the Revenue Operations(RO) Payer Relations and Services Rates and Charges Office in the organization of the Office of Finance with the incumbent serving as a Financial Administrative Specialist for Rates and Charges. The RO Office is a regionally consolidated business entity established to enhance revenues throughout the organization .

Duties

Duties include but are not limited to: Develops ways of determining options available to improve various revenue cycle processes, ensuring a positive return on investment. Address all field questions and provide response to external and internal stakeholders. Conducts briefings, meetings, training and/or other oral presentations regarding one or more of the revenue program components. Assist with the development of training material content and associated presentation materials for field training activities. Develops documents regarding revenue program aspects which may include: memoranda, letters, briefings papers, position and/or decision papers, program evaluations/proposals, reimbursement methodology assessments, etc. Maintains and coordinates the annual update of guides to include the processes and regulatory program aspects on all areas of billing with current industry guidance from multiple sources. Establishes and maintains effective work relationships in meeting and dealing with others throughout the organization as well as industry representatives and other Federal agencies. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday- Friday, 8:00am- 4:30pm CST, Full-Time Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Financial Administrative Specialist/PD02207A and PD81035A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/24/2024. GS-12 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience described below: You will be rated on the following Competencies for this position: GS-12Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Interprets regulations and provides guidance as it relates to third party billing. Prepares correspondence, reports, memoranda or other written products concerning a wide range of issues surrounding billing and collections activities. Provides field assistance on all inquiries related to third party billing and collection activities. Address all field questions and provide response to external and internal stakeholders GS-13 In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-13 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Conduct audits to verify billing was performed correctly. Interprets regulations and provides guidance as it relates to third party billing. Prepares correspondence, reports, memoranda or other written products concerning a wide range of issues surrounding billing and collections activities. Provides field assistance on all inquiries related to charges, new codes, old codes with no charges and charge discrepancies. Coordinates with training programs data needed related to billing and revenue issues generated from field personnel and the Quality Assurance Database. You will be rated on the following Competencies for this position: Customer ServiceDecision MakingInsuranceMedical InformationTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary although some slight physical effort maybe required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Mid-Atlantic Consolidated Patients Accounts Center 128 Bingham Rd. Suite #500 Asheville, NC 28806 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]