This position serves as Program Support Assistant to 1 of the 5 Associate Chief Nurses (ACN) at Edward Hines VA Hospital. Participates actively in the management of the office of the ACN by performing a wide range of administrative, analytical and budgeting functions through the use of office automation systems, which generate output of reports, database management & word processing. This position will be working in Acute Care.

Duties

Major Duties: Provides administrative support to the Associate Chief Nurse, a Health Systems Specialist and all assigned service staff by processing Personnel Actions, travel requests, time and leave reports; creating joint policy documents; integrating data with the other Nursing Services; assisting with preparation of budgets for their assigned area. Maintains an accurate record of tasks and action items, tracks completion, and follows up with responsible parties to fulfill requests within the incumbent's wide range of responsibility, including; but not limited to budget, personnel, travel, correspondents, timekeeping, supplies and equipment. Prepares agendas, attends and transcribes minutes for meetings. Maintains calendars, schedules appointments and meetings, makes necessary arrangements for conferences and meetings including reserving conference space and notifying conferees, having appropriate training materials, tools, supplies, etc., available. Knowledge and skills for effective operation of a personal computer, software applications as electronic mail, Outlook, Microsoft Word, Excel, desktop publishing, calendar, spreadsheet, database, and/or graphics, typewriter and other office equipment in order to produce and disseminate accurately prepared materials. Distributes mail, copies materials, collects and collates information and distributes documents as requested. Files and maintains office files for ACN. Maintains, updates and is generally responsible for equipment inventory tracking log for respective area. Performs other related duties as assigned. Work Schedule: Monday-Friday 7:30am-4:00pm Telework: Not Suitable Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant - Acute Care/PD11007A

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/19/2024.You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to; Knowledge of the duties, priorities, commitments, policies and program goals of the staff sufficient to perform non-routine assignments. Knowledge sufficient to recognize which information is or is not relevant to the problem at hand. Knowledge required to coordinate the work of the Office with the work of the other sections of Nursing, and for recognizing the need for such coordination in various circumstances. Knowledge of the primary programs and scope of operations of Business Units/Product Lines sufficient to screen requests for information, provide advice on established procedures and to refer non-routine requests to the appropriate, program or person. Knowledge of the duties, priorities and commitments of the position, other disciplines, sufficient to arrange conferences/meetings appropriately, prepare reports of proceedings, as requested and to maintain continuity in clerical support in relief of other clerical staff members. Knowledge of all policies and procedures directly related to her/his work responsibilities including information security, customer service and the VA style manual. Knowledge of grammar, spelling, capitalization, punctuation. VA format, medical terminology and clerical procedures in order to accurately type and proof read written materials. A qualified typist is required. Ability to interpret and apply regulatory and procedural requirements to process unusually difficult and complicated actions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Edward Hines Junior Hospital 5000 South 5th Avenue Hines, IL 60141 US
• Name: Andrea Bell
• Phone: 2109926210
• Email: [email protected]