The Administrative Officer oversees and coordinates administrative management activities, including policy implementation, human resources, budgeting, quality improvement, and compliance. The role involves advising leadership, analyzing data for process improvements, managing procurement and inventory, ensuring regulatory compliance, and supporting personnel and organizational development. The position requires leadership, problem-solving and communication skills across teams and settings.

Duties

Directs, develops, plans, monitors, coordinates, and implements primary health care activities throughout the health care system. Participates in the development of strategic plans, policy-making, and decisions requiring overall Primary Care management. Works closely with the Group Practice Manager, Associate Chief of Staff, and Nursing to meet health care system goals. Ensures services are compliant with standards set by the Joint Commission, Drug Enforcement Agency, General Accounting Office, Office of Personnel Management, and other regulatory and accreditation bodies. Prioritizes improved PACT team function and best practices, increasing efficiency and quality of care. Oversees the consult management process involving staff education, business rules, and types of consults. Promotes and enforces compliance with access targets, measures, metrics, and policies. Participates in the Primary Care Service line budget and business planning. Manages personnel, including supervisory duties, performance plans, work observation, feedback, and advice to staff. Estimates future hiring needs by monitoring panel sizes and performing gap analysis. Monitors recurring expenditures for personnel, equipment, and supplies. Runs various VSSC data reports to review supply and demand, clinic utilization, wait times, and advance clinic access. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD03598O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/20/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative management support such as analyzing and resolving operational problems; implementing policies and procedures to improve administrative efficiency; assisting with human resources activities including recruitment, onboarding, and performance management; preparing and presenting administrative reports; tracking and managing data trends to support decision-making; coordinating procurement activities, including vendor communication and inventory oversight; managing records and ensuring compliance with regulatory requirements; and providing guidance to leadership on organizational structure, staffing needs, and process improvement initiatives. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ThinkingBudget Administration Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortably. There may be some walking, standing, bending, carrying of light items, driving of an automobile, etc. Fieldwork may involve traveling to meetings, interviews, clinics/CBOCs, and sources of information. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Contacts

• Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio, TX 78229 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]