The incumbent is the supervisor for the General Mental Health (GMH) Team (Central, North, or South Region) within the Mental Health Service Line (MHSL). GMH is a comprehensive team which delivers high quality and timely care to Veterans in our catchment area suffering from a broad spectrum of mental health problems. The GMH is part of the continuum of care within the MHSL.

Duties

** ANNOUNCEMENT IS OPEN ONLY TO CURRENT ATLANTA VA EMPLOYEES ** Program Management Responsibilities (60%) The incumbent supervises a group of employees (approximately fifteen non-prescribers) performing work at the GS-13 levels and below, including advanced practice social workers, psychologists, psychiatric nurses, and peer support specialists. The incumbent provides administrative, technical, and clinical supervision necessary for accomplishing the work of the unit. The incumbent performs the administrative and personnel management function relative to staff supervised. Incumbent will have established guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Incumbent works to resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. The supervisor provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Incumbent assures that subordinates are trained and fully comply with the provisions of the safety regulations. Incumbent supervises employees to accomplish the work of the organization unit. Exercises supervisor authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised. Individual and group supervision is provided to guide staff in the management of complex patients and resolving major clinical problems. He/she promotes the use of evidence based interventions and recovery tools to achieve an optimal level of functioning for the veteran. The incumbent collaborates with medical center services such as primary care and geriatrics to deliver care. Program Evaluation/Outcome Measurement (10%) Performs work related to the review, monitoring, analysis, planning and assessment of various programs. The Supervisory Social Worker leads the performance improvement process through development of programmatic monitors to achieve service line, facility and VHA measures. He/she oversees periodic performance reviews of the GMH Program to ensure adequate self assessment in accordance with Joint Commission standards. He/she consults with quality management in developing actions plans and pertinent programmatic procedures. He/she is responsible for key project activities related to the planning, development, and implementation of the project component. A substantial portion of the workload directed by this position is carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer. Academic/Training/Teaching (10%) The incumbent is a co-lead with the team Medical Director which encompasses the planning and administering of daily team meetings, integrating the recovery model principles into operations, and stimulating team involvement towards problem solving. The team leader also coordinates interdisciplinary care rounds to facilitate a regular schedule for staffing of veterans and to foster comprehensive recovery/treatment planning through pertinent services such as PRRC and supported employment. The team leader collaborates with the Local Recovery Coordinator to maximize recovery oriented services through care planning, staff training, and family education. The team leader serves as a point of contact during daily operations to triage patient issues and direct appropriate intervention. The team leader may be a field instructor for social work interns. Clinical Responsibilities (20%) As a full clinical member of the General Mental Health CBOC and/or clinic Teams, provides a full range of diagnostic and evaluation services appropriate to the general mental health care setting, especially in the areas of general psychosocial evaluation of emotional and behavioral problems and focused assessments. Provides a full range of interventions consistent with training and expertise, with special emphasis on brief and evidenced-based interventions found to be effective in general mental health care settings. Facilitates patient and family education appropriate to the general mental health care setting and the specific presenting mental or behavioral health issues. This position supervises an organizational unit. Performs other related duties as assigned. Work Schedule: Flexible Day Tour Telework: Ad-hoc Available Virtual: This is not a virtual position. Functional Statement #: 52623F Relocation/Recruitment Incentives: Not Authorized

Requirements

Qualifications

Basic Requirements: Citizenship. Be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Please note: A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure. Licensed or certified by a state to independently practice social work at the master's degree level. VHA may waive the licensure requirement for persons who are otherwise qualified, pending completion of state prerequisites. English Language Proficiency. Social workers must be proficient in spoken and written English in accordance with VA Regulations. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Must pass a background check. Grade Requirements: GS-13 Social Worker (Program Coordinator) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. . Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities 1. Skill in coordinating and implementing one or more specialty program(s), across the facility. 2. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. 3. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). 4. Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. 5. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. 6. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. 7. Knowledge of organizational structure and impact on program operations. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts.] References: VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standard. The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is a GS-13.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA 30033 US
• Name: Jenna McCarthy
• Email: [email protected]