This position is located in the Service Center Operations Directorate. As an Supervisory Project Portfolio Manager, you will perform many duties to support directorate leadership including advisory services for Labor Employee Relations/Employee Relations, communications, drafting policies, managing a variety of projects that have significant impact on the directorate.

Duties

Responsible for implementing and overseeing portfolio management operations to optimize efficiency within the Service Center Operations Directorate. Plans work to be accomplished by subordinate staff, sets and adjusts short-term priorities, and prepares schedules for the completion of work. Manages administrative programs, activities and/or resources within a Service Center Operations Directorate portfolio. Develop and deliver oral and written briefings, talking papers, and communications for senior leadership to address complex issues that may impact critical decisions. Evaluate a variety of policies, procedures, legal precedents and regulations to identify and ensure compliance, identify gaps, and process improvements across the organization where established techniques are frequently inadequate. Conducts negotiations and/or act as liaison on complex, sensitive work-related subjects with both internal and externals groups. Provide direction, consultation, advice, and support to leadership regarding employee relations, labor relations, union contract interpretation, disputes, and other labor relations processes. Serve as a consultant and principal advisor to senior leadership providing guidance on an array of complex, sensitive and critical issues.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 12/02/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 12/02/2024. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Analyze and evaluate data to provide advice and recommendations to senior leadership for the solution of a wide variety of administrative, operational, or programmatic problems that may be complex, critical, and sensitive in nature. Research and evaluate administrative and management programs and policies to identify gaps and recommend process improvements. Respond to high level inquiries utilizing and interpreting relevant laws, policies, regulations, and legal precedents applicable to a variety of management programs, processes, and initiatives. Leading a team or group on the negotiation and implementation of new processes, programs or policies; Advise senior leadership on appropriate disciplinary or other corrective techniques to respond to a range of conduct and performance problems; Coordinate effective communication of agency-wide and large-scale operational labor agreements to managers and supervisors at all levels of the directorate; Tailor written and oral communication, presentations and policies that are appropriate for the intended audience. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 12/02/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]