As a Management and Program Analyst at the GS-0343-11/12, you will be part of Human Capital Data Mgmt and Modernization, Office of Personnel Management. If selected, you will be responsible for refining and documentng the feature and release roadmap for human capital data visualization and related products.

Duties

Gathers requirements and feedback from internal and external stakeholders. Refines and documents the feature and release roadmap for human capital data visualization and related products. Communicates in writing and orally through presentations to engage stakeholders in understanding requirements, new features, and upcoming releases. Collaborates in delivering status updates for both internal and external presentations. Supports gathering requirements for human capital data products and other related projects. Works closely with stakeholders to understand their data analysis needs and provide timely and relevant information. Interprets and documents business processes, products, and services through the analysis of data and information to help improve business efficiencies and performance. Writes test plans that specify how new processes and analytical reports are to be validated and tested to ensure they meet business requirements. Works with customers to define and document information requirements with guidance from more senior staff members. Applies analytical techniques to produce meaningful tables, charts, and other infographics. Conducts research on work processes to identify and recommend solutions to improve internal functions. Researches and responds to various data visualization project requests. Collaborates across technical teams to provide support for customers regarding Power BI, SharePoint administration, and general user support. Provides support to internal and external customers related to the dashboard including troubleshooting, triaging, resolving, or escalating the issues and to leadership by researching and providing status updates in preparation for internal and external stakeholder meetings.

Requirements

Qualifications

For the GS-12 Grade Level: Do you have at least one year of specialized experience which is equivalent in difficulty and complexity to the GS-11 grade level in the Federal Service (obtained in either the private or public sector) which demonstrates the following activities: Collaborating with stakeholders to understand requirements and data needs; Analyzing data and documents business processes, products and services to improve business efficiencies and performance; and Providing customer support and training to product users. For the GS-11: You must have at least one (1) year of specialized experience at the next lower grade GS-09 grade level in the Federal Service (obtained in either the private or public sector) which demonstrates the following activities: Gathering requirements and feedback from stakeholders; Assists with writing test plans and conducting quality control testing of data products; and Providing customer support and training to product users. OR Successfully completed a Ph.D or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit a copy of your transcripts. OR Equivalent combinations of successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or LL.B. or J.D., if related, and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. NOTE: You must submit a copy of your transcripts. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-9 or GS-11 level is required to meet the time-in-grade requirements for the GS11/12 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Contacts

• Address HCDMM 1900 E street NW Washington, DC 20415 US
• Name: OPM Human Resources
• Phone: 202-606-9321
• Email: [email protected]