The position is located in the Washington Headquarters Services (WHS), Human Resources Directorate (HRD), Technology and Data Support Division (TDSD). TDSD is responsible for all strategic planning Information Technology (IT) initiates, human capital reform initiatives, and is the focal point for integration of cross functional HR policies and programs to assist the Office of Chief Management Officer and Director Washington Headquarters Services.

Duties

This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section 1109 of FY 2020 NDAA; P.L. 116-92 and Section 9905 of Title 5, U.S.C. Please read this Public Notice in its entirety prior to submitting your application for consideration. Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: Recommend possible IT software solutions that resolve issues for Programs and Program Managers. Provide product-related training and documentation to users, collaborates with clients to define project scope, requirements, and deliverables. Ensure compliance with relevant laws, regulations, policies, standards, and procedures.

Requirements

• U.S. Citizenship is required
• Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
• Total salary varies depending on location of position
• May be required to successfully complete a probationary/trial period
• Must be determined suitable for federal employment
• Required to participate in the direct deposit program
• This position is subject to pre-employment and random drug testing
• The employee must be able to successfully complete a background clearance.
• Recruitment incentive may be authorized in accordance with regulatory requirements.
• Relocation incentive may be authorized in accordance with regulatory requirements.
• The incumbent may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime
• Work may occasionally require travel away up to 20% from the normal duty station on military or commercial aircraft.

Qualifications

For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/ You must have IT-related experience demonstrating each of the four competencies listed below: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND You may qualify at the GS-13 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to performing wide range of functions such as information requirements and automation studies, feasibility studies, structured analysis and design of existing and proposed information systems (automation, communications and enterprise management systems); performing development of alternatives and proposals, analysis for conformance to standards, preparation of high level correspondence and briefings and input to information management planning; identifying, evaluating, designing and recommending technological advancements having a major impact on the current and planned application of information management resources in meeting the information requirements of the organization; and ensuring the organization's strategic plan, mission, vision and values are integrated into information technology strategies, goals, budgets, objectives, work plans and work products and services. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.

Education

Education cannot be substituted for experience.

Contacts

• Address WHS Human Resources Directorate Human Resources Directorate 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: Washington HQ Services
• Email: [email protected]