This position is assigned to the Assistant Chief of Staff of Mental Health Service Line. The incumbent provides short term, rehabilitation services to Veterans, family members, and groups of Veterans in the VA Southern Oregon Rehabilitation Center and Clinics (VA SORCC), Domiciliary Residential Rehabilitation Treatment Programs (DRRTP). The position leads a team comprised of Rehabilitation Technicians (RT) in providing inpatient front­line clinical services to Veterans.

Duties

Major duties include but are not limited to: The incumbent assists the direct Supervisor and DRRTP Deputy Chief with oversight of RRTP 24/7 front-line staff; Assists with the administration of policies, procedures and programs to ensure compliance with regulatory organizations; Provides administrative and technical training to a team of up to 10 or more rehabilitation technicians who use patient-centered, holistic approaches in their delivery of 24n front-line care to 255 domiciliary inpatient Veterans; Coaches the front-line team and makes decisions in the absence of an RT Supervisor, solves day to-day unique operational and personnel problems; Observes individual Rehabilitation Technicians and team performance using various approaches such as quality reviews and in-person observations and reports back to direct supervisors any need for additional training; Provides new employee orientation to accelerate integration and productivity; Provides training to Rehabilitation Technicians on systems, appropriate supervision, intervention and counseling techniques, new initiatives, ethics, privacy, etc.; Assists in performance improvement plans or takes additional measures to address performance concerns when assigned by the RT Supervisor; Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions; Participates in the service, training, consultative and other professional activities of DRRTP services treatment program and functions as a fully vested member of a multidisciplinary team; Serves as a recovery agent by providing and advocating for effective wellness and holistic recovery-based services that aid Veterans in daily living; Assists Veterans to articulate personal goals for recovery through the use of one-to­one and group sessions; Collaborates with Veterans to develop and implement a personal wellness and recovery plan; Responds to emergencies and has thorough knowledge of Domiciliary and SORCC operations to assume temporary control of situations and areas; Participates in the Quality Improvement program in Mental Health and Behavioral Sciences Service; and Other duties as assigned. Work Schedule: Sunday - Saturday 24/7 operation. Various tours including holidays and weekends. Details to be discussed during the interview process. Telework: Not Authorized. Virtual: This is not a virtual position. Position Description/PD#: Lead Rehabilitation Technician/PD903980 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements

Qualifications

To qualify for this position, applicants must meet Time-In-Grade and Specialized Experience requirements within 30 days of the closing date of this announcement, 11/25/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assisting professional personnel in effective operation of a rehabilitation treatment program for patients diagnosed with mental illnesses or co-occurring disorders; directing and supporting patients in the implementation of their treatment goals; assisting with the administration of policies, procedures and programs; resolving problems and providing guidance to others on rehabilitation services; and making recommendations on personnel training or program improvements. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. You will be rated on the following Competencies for this position: Customer ServiceInterpersonal EffectivenessPsychologyPublic Safety and Security Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work requires regular and recurring periods of standing, sitting, walking, lifting, moving equipment and furniture and other items along with documentation and use of computers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address White City VA Medical Center 8495 Crater Lake Highway White City, OR 97503 US
• Name: Abigail Brown
• Phone: (541) 440-1000 X40617
• Email: [email protected]