Job opening: Program Support Assistant
Salary: $44 117 - 57 354 per year
Published at: Nov 13 2024
Employment Type: Full-time
This position is organizationally aligned to Social Work Service at the VA Illiana Health Care System, Danville, IL - a Level 3 complexity facility. Social Work Service encompasses several programs including Community Engagement Partnerships (CEP), and Contract Nursing Home (CNH), Community Adult Day Health Care (CADHC), Residential Care (RCH), Medical Foster Home, Post-9/11 Military2VA (M2VA), and Intimate Partner Violence Assistance Program (IPVAP).
Duties
The primary purpose of this position is to analyze data extracts, compilation, collection, reports and provides program support and administrative assistance to the Contract Nursing Home (CNH)/ Community Adult Day Health Care (CADHC)Program Manager, Post-9/11 Military to VA (M2VA) Program Manager, and the Post-9/11 M2VA Program, where seamless, easy transition for recently discharged Veterans is coordinated including the Polytrauma Support Clinic.
Major Duties:
Collects, compiles, and/or tracks data and statistical information in support of an organization's program operation.
Assists in the planning, review, and reporting of data/statistical results of program/project studies.
Establishes protocols for incoming data, organizes computerized data sets, and retrieves computerized data.
Evaluates documents, e.g., sampling plans, permit applications, and other data collection forms.
Coordinates incoming data from a variety of sources.
Reviewing documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.
Maintains automated system of program-specific data to track suspense's on items such as project milestones, progress reports, funding accomplishments, compliance strategies, etc.
Performs typing work, whether from voice recordings or written material on either an electric typewriter or using word processing software and equipment.
Ensures that all information is up to date, and compiles routing reports which are required by VISN headquarters and VACO.
Types letters, reports, memoranda, inventories, rosters, mailing lists, and other general office material.
Prepares materials for publication such as pamphlets, certificates, forms, graphs, technical manuals or comparable items.
Receives and directs callers, patients, and visitors.
Receives, schedules, refers, and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public.
Acts as liaison to other managers and staff within the organization and provides accurate advice on procedures, reports, requirements, and other matters necessary to implement the program's policies, directives, and instructions.
Work Schedule: Monday - Friday; 7:30am - 4:00pm
Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD22095O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/21/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to analyze data extracts, compilation, collection, reports and provides program support and administrative assistance. Resolves problems associated with the data analyses, administrative, and clerical work of the program. Assists in the planning, review, and reporting of data/statistical results of program/project studies. Ability to establish protocols for incoming data, organizes computerized data sets, and retrieves computerized data. Performs typing work using word processing software and equipment.
You will be rated on the following Competencies for this position:
Administration and ManagementCreative ThinkingCustomer ServiceManages and Organizes InformationOrganizational Stewardship
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work, however, there may be some walking; standing; beading; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Danville VA Medical Center
1900 East Main Street
Danville, IL 61832
US
- Name: Brooke Cremonesi
- Phone: 217-499-7292
- Email: [email protected]
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