You will serve as an Apple/Multimedia IT/IA Systems Administrator at the GG-13 grade level providing support to (Apple based systems) a variety of technical issues to include: desktop (to include graphical, video and photographic systems), server hardware/software and network troubleshooting.

Duties

You will serve as Apple Systems Multimedia IT/Infrastructure representative to Command ISSM and Hopper related requirements and responsibilities You will provide advice and recommendations on evolving multimedia systems and networks planning and implementation. You will consult and instruct users on hardware and software questions/issues. You will collaborate with IT Service Center and Network Infrastructure teams. You will collaborate with other teams (Windows, Apple, Web, Special ONI labs) to share and obtain information on routine and non-routine maintenance and troubleshooting of common systems and their interactions with command systems infrastructure. You will conduct weekly meetings with MSD specialists and technicians on systems functionally and future planning for media and audiovisual systems. You will run diagnostic tests to isolate system problems and make recommendations for potential solutions. You will apply and maintain knowledge of Operating Systems Apple OS-X, Microsoft Windows, MS Office (Windows and Apple), graphical, video, and photographic based software (Apple). Providing experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC. Providing experience with enterprise-wide rollouts of new operating systems and software. You will remove viruses and spyware using various tools. You will independently perform day-to-day maintenance, user account creation, troubleshooting and administration of MSD systems. You will install, configure and maintain Apple/PC peripherals (local and network printers, scanners), and other end user equipment. You will provide support to PC/OSX controllers units for engravers, cutters, DVD duplicators, Lithographic, Photographic, Audiovisual and Video related systems. Responsible for the CERP plan and other IT related duties.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• You must obtain and maintain a Top Secret security clearance and access to Sensitive Compartmented Information (SCI). Failure to do so may result in the withdrawal of an offer or removal. Indicate the level and date of your clearance in your resume.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or pass the test. You will be subject to random testing.
• You must acknowledge in writing that you are accepting an appointment in the DCIPS (excepted service) which does not confer competitive status, prior to appointment.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This position may require a 2-year DCIPS Trial Period.
• This position may require a polygraph examination.
• PPP applicants must currently hold the required security clearance.
• Cyberspace Workforce position work role code (671 - System Testing/Evaluation Specialist), proficiency level (Advanced). The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and DoN policies.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Must have IT-related experience demonstrating each of the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to your experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS/GG-12) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: Diagnosing, troubleshooting and repairing apple desktop systems, printers, peripherals and operating problems. Installing, maintaining, and recommending equipment and its associated infrastructure including high-capacity media servers. Planning, developing and certifying current and future multimedia systems and networks for the department. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Contacts

• Address OFFICE OF NAVAL INTELLIGENCE 4251 Suitland Rd Washington, DC 20395 US
• Name: Department of Navy EIC
• Email: [email protected]