About the Position: Serves as a Human Resource (HR) Specialist responsible for survivor/beneficiary benefits and entitlements working in the Casualty and Mortuary Affairs Operations Division (CMAOD), Casualty and Mortuary Affairs Branch (CMAB). Position is located at Human Resources Command (HRC), The Adjutant General Directorate (TAGD), at Fort Knox, Kentucky.

Duties

Tracks, provides over site and facilitates execution of benefits and entitlements of assigned cases. Verifies personnel information through various HR Information Systems to include, but not limited to, IPPS-A, the Defense Casualty Information Processing System, and the Service members Group Life Insurance Online Enrollment System. Routinely answers and responds to telephonic and written inquiries within 24 hours. Provides recommendations for coordinating support and facilitates communication with other supporting casualty community stakeholders. Utilizes information from key stakeholders to construct, review and assemble accurate and timely tracking mechanisms to ensure that a variety of benefits and entitlements are disbursed in a timely manner and received by the eligible beneficiaries.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance.
• You may be expected to travel up to 10% for this position.
• May include shift work (evenings, weekends, holidays).

Qualifications

Position may be filled as a time-limited promotion, reassignment or change to lower grade not to exceed (NTE) 1 Year by a current permanent Army employee. Time-limited promotions may be extended up to a maximum of five years. Time-limited reassignments and changes to lower grade may exceed five years, however return rights may be impacted. Position may be made permanent without further competition. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Applying on Time-Limited Assignments In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing automated systems to verify accuracy of personnel records and track human resources actions; compiling and responding to inquiries in a timely manner; assisting with coordination of actions to ensure timely and accurate assistance is provided; utilizing automated systems to track. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management or Human Resources Management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: AccountabilityComputer LiteracyCustomer ServiceManages and Organizes InformationProblem Solving Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address HT-W6ED27 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk