Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position:

Duties

Provides vision and communicates mission and organization goals to all subordinates. Sets performance objectives and standards, evaluates subordinates and leads by example. Complies with DA emphasis programs, e.g. safety, security, internal controls, inventory management, and quality assurance. Develops subordinates through mentoring, counseling, providing challenging training and work assignments, and providing timely performance evaluations. Recruits and retains high quality employees by creating a positive environment. Provides leadership, promotes and applies EEO/AF principles to all aspects of human resources management, e.g., hiring, employee development, work assignments/schedules, discipline, counseling and awards. Directs, develops, and administers plans and procedures, and implements regulations to provide for a comprehensive Soldier and family support program widely recognized for addressing a broad range of interests and needs of the military community. Determines activities and services to be offered; initiates new programs and modifies or terminates existing programs through assessment of effectiveness of existing programs. Establishes current and long-range program plans considering customer desires for program/services, the installation mission, troop strength, division staff, and facilities. Ensures that program modifications reflect real cost savings, efficiencies, or increased services. Evaluates progress of program plans to determine whether overall objectives are being accomplished economically with reference to budget and manpower. Analyzes statistical data and budget reports to monitor achievement of operation requirements. Measures established program performance standards and objectives, customer relations and satisfaction, and personnel utilization and cost limitations. Meets with program/activity managers and coordinates the implementation of approved plans to meet the installation objectives and goals by functional program area. Serves on a variety of ACS activity councils to keep informed on operations and/or to coordinate programs and requirements. Maintains liaison with off-installation organizations to explore possible joint provision of services, or utilization of installation facilities/services by nearby military installations, community members.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed.
• This position has a Temporary Duty (TDY) or business travel requirement of 25% of the time.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Army Community Services Division Chief: A. Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as sociology. OR B. Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes 1) Managing multiple military program areas (such as Family Advocacy and Volunteer Services) for procedural/plan administration and resource activity (to include budget); 2) Developing corrective action based on self-analyzed reports and statistics for operational efficiency/effectiveness; 3) Supervising subordinates (e.g. training, awards, mentoring, personnel actions, and disciplinary measures); 4) Coordinating with Program Managers on program operations (such as short and long range planning); 5) Serving as liaison for coordination with external community organizations on program operations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-12. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceFinancial ManagementManaging Human ResourcesPlanning and Evaluating Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address FT-W3HVAA US ARMY IMCOM-USAG FT DETRICK DO NOT MAIL Fort Detrick, MD 21702 US
• Name: Army Applicant Help Desk