The incumbent of this position serves as a Program Assistant with the Mental Health Service at the West Palm Beach VA Medical Center. The Program Assistant provides administrative and operational support for the other professional staff within the service. Principal duties and responsibilities cover a wide variety of secretarial and administrative functions to facilitate providing clinical care oversight through inpatient and outpatient care.

Duties

The Program Assistant provides administrative and operational support for the other professional staff within the service. Principal duties include but are not limited to: Generating data and reports to monitor select clinical operations. Completion of all space and equipment requests, purchasing and inventory of all the Service's supplies. Serves as purchase card holder for the Service. Participates in management and administrative review of essential services and concerns. Collects and maintains provider profiling data including various workload and procedure reports in VISTA and compiles the data for the preparation of provider On-going Professional Practice Evaluations (OPPE's) and Focused Professional Practice Evaluations (FPPE's) Prepare quarterly Reports for the Patient Care Review Committee (PCRC) including running VISTA reports to identify procedures, preparing and distributing procedure information for review by providers, and compiling procedure review information for the PCRC report. Provide support for the Service with regard to reporting data on clinical care delivery, resource planning in the form of space, equipment and supplies, resource allocation and expenditures within the service, and maintenance of the Service's clinicians' credentialing and privileging. Participates in management and administrative review of essential services and concerns. Answers and responds to personal and telephone inquiries relating to administrative issues and monitors progress on Service deadlines. Assists with updating and filing of manual changes, regulations, official publications, as well as maintaining administrative files for the department in accordance with VA guidelines. Acts as one of the Service's record liaison personnel for the Service and Chief of Staff Office. Serves as a resource person to Service personnel instructing them on expenditures, available funds, and correlating information pertaining to Service's resources and funding. The incumbent may interact frequently with ancillary service such as Emergency Department, Laboratory, Social Work, Engineering and Acquisition and Material Management as well as Service Chiefs throughout the Medical Center. Work Schedule: Monday - Friday 8am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Assistant/PD03040A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics. Composes, edits and reviews correspondence and presentations ensuring format, completeness, and accuracy. Receives visitors and telephone calls for internal and external customers providing information and making referrals based on inquiries. Collecting, compiling and tracking data and information. Processing documents and reports; Establishing, updating and maintaining office files and records. You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsCustomer ServiceDatabase Management SystemsWriting Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary however, involves walking and lifting of office equipment and supplies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address West Palm Beach VA Medical Center 7305 North Military Trail West Palm Beach, FL 33410 US
• Name: Mary Guthrie
• Phone: 813-816-7155 X110408
• Email: [email protected]