You will serve as a HUMAN RESOURCES ASSISTANT (MILITARY) in the RECORDS MANAGEMENT AND BENEFITS DIVISION of NAVY PERSONNEL COMMAND.

Duties

You will collaborate with customers to identify and obtain missing personnel documents. You will draft written responses to requests for information from employees or managers. You will resolve discrepancies in personnel documents. You will explain pay related rules, regulations, and procedures to employees.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-05) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Researching military personnel records, regulations, and policies to identify errors or discrepancies pertaining to active duty service time, awards, benefits, military pay, and separations; 2) Ensuring personnel data in systems such as the Navy Decorations and Awards (NDAWS), Defense Manpower Data Center (DMDC), or other personnel systems are accurate and complete; 3) Investigating and resolving customer inquiries concerning issues with personnel records, including identifying the source of the problem and taking corrective action; and 4) Drafting official correspondence in response to customer inquiries or other official Navy matters, such as responding to Congressional and Department of Veteran Affairs inquiries. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series and https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-assistance-series-0203/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Contacts

• Address NAVY PERSONNEL COMMAND Navy Personnel Command 5720 Integrity Drive Millington, TN 38055 US
• Name: Department of Navy EIC
• Email: [email protected]