This position is part of the Bonneville Power Administration, Department of Energy. As a Public Utilities Specialist (Administration) (Recent Graduate), you will be perform as a developmental Systems Support Administrator, responsible for managing the Customer Contract Management (CCM) System, Customer Data Management (CDM) System, and Customer Portal (CP).

Duties

As a Public Utilities Specialist (Administration), you will: Receive intensive formal and on-the-job instruction and training. Assist higher-level specialists, or work as a team member and participate in various types of work. Assist in filing documents in accordance with our records management procedures and filing structure. Maintain security and confidentiality of information. Present, explain, and defend controversial issues. Assist with authentication by scanning files, uploading files/data, and entering the correct contract data into the system.

Requirements

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS: GS-07: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal service. Specialized Experience for this position is defined as: Experience in assisting with analyzing process requirements to resolve customer issues and implementing findings and recommendations. You may substitute education for specialized experience as follows: One year of graduate-level education, or superior academic achievement (S.A.A.) gained in a bachelor's degree curriculum that is qualifying for the position to be filled (based on class standing, grade-point average, or honor society membership). See the following link for more information: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app -OR- Combination of education and experience as described above. Less than one year of specialized experience may be combined with completed graduate education. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Must submit transcripts with your application for proof of education and degree conferred date.

DO NOT email or mail in any of your application documents.

Documents will not be accepted outside of the online application system.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education.

For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Contacts

• Address Bonneville Power Administration P.O. Box 3621 Portland, OR 97208 US
• Name: Leeann McGlothin
• Phone: 503-230-0000
• Email: [email protected]