About the Position: This position is located at 831 McClellan Avenue, Building 88, as part of Munson Army Health Center, Fort Leavenworth, Kansas.

Duties

Process referrals/authorizations for provider care in the Managed Care Support Contractor's network. Use a personal computer to support the various elements of the referral and authorization process. Distribute the workload among referral staff in accordance with policies in a timely manner. Provide on the job training in accordance with established plans and practices. Learn the duties of an appointment clerk in the Appointment Center.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes determining eligibility coverage in a health care facility, using computer programs to track data in a database, and advising customers of the services provided within the facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business degree or related field(s) of study. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute. You will be evaluated on the basis of your level of competency in the following areas: Computer LiteracyCustomer Service (Clerical/Technical)LeadershipTeaches OthersTechnical Competence

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83CY DHA STAND-ALONE MKT-MUNSON AHC DO NOT USE Fort Leavenworth, KS 66027 US
• Name: Army Applicant Help Desk