This position is located in the Air Traffic Organization (ATO), Management Services, Customer Strategy Directorate (AJG-C). This Directorate is responsible for ensuring a strategic and customer-centric perspective to advocate for the Air Traffic Organization (ATO) Service Units and to monitor customer service and experience, employee engagement, strategic planning and organizational health activities.

Duties

The senior writer-editor applies knowledge of their professional writing experience (newspaper, broadcast television, magazine, or professional trade publication) and applies analytical methods and techniques to develop various communications products.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.Specialized experience is defined as:-Experience using accepted writing guides to write and edit materials that convey information to target audience.AND -Experience examining project performance metrics to evaluate project progress, and identifying and implementing improvements or changes.You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*Applicants may be asked to verify information on your application for employment with the FAA.**All qualification requirements must be met by the closing date of this vacancy announcement.**This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

Education

Education cannot be substituted for experience

Contacts

• Address Federal Aviation Administration HQ Employment Services Branch 800 Independence Ave, SW, Room 523 AHF-110 Washington, DC 20591 US
• Name: Jamie Colling
• Phone: 1 (202) 267-8715
• Email: [email protected]