This position is located in Refugee, Asylum and International Operations Directorate, International and Refugee Affairs Division, Headquarters. As a Refugee Officer (Headquarters), you will serve as a specialist and headquarters authority in all aspects of refugee, parole, I-730, and other cases; and provide expert operational guidance on immigration benefits to adjudicators, senior leaders, Federal agencies, congressional staff, and the public.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serve in an IRAD HQ Branch as a program manager and expert in refugee, parole, and other international humanitarian adjudications to develop standards, policies, procedures, and training materials that comply with all applicable law and policy. Serve as a liaison to internal and external partners to coordinate, plan, and manage projects which inform operations by collecting information from various sources to perform data analysis and present results in written and/or oral form. Develop and revise standard operating procedures (SOPs), RAIO and IRAD lesson plans, forms, policy, guidance and other IRAD and RAIO materials consistent with laws, regulations, agency policies, and program integrity. Develop, revise, and conduct training for officers in IRAD on parole, refugee, I-730, and other humanitarian adjudications, policies, and procedures. Respond to complex and sensitive inquiries from a variety of sources on international, parole and refugee-related humanitarian procedures, laws, regulations, policies, and adjudicate cases that are precedent-setting and have a national impact. Lead the planning, development and implementation of projects by coordinating with internal and external partners, and advise leadership on the formulation and development of policies and procedures governing international humanitarian programs. Drafting responses to taskings and requests for clearance, experience with external engagement planning, employee engagements, creating briefing materials, responding to Congressional reporting requirements, and knowledge management.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/18/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/18/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Adjudicating difficult and sensitive immigration benefit cases that are discretionary, precedent-setting, have high visibility or are important to the agency. Reviewing refugee, parole, asylum, or related immigration benefits decisions to ensure proper application of all relevant guidance. Analyzing refugee, parole, asylum, or other immigration program operations with regard to production, quality and service to the public. Preparing reports, analyses, or field guides in support of refugee, parole, asylum, or immigration operations' program management objectives. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Adjudicating refugee, parole, asylum, or related humanitarian cases that are sensitive, precedent-setting, or have a national impact. Serving as an expert on refugee, parole, asylum or other humanitarian programs, formulating standards, policy, and procedures governing the administration of the U.S. Refugee Admission Program or other humanitarian programs similar in size and scope. Analyzing long-range planning of new refugee, parole, asylum or other humanitarian programs while assessing productivity, efficiency, integrity and the effectiveness of program operations. Providing expert guidance in the organization, development, and implementation of projects. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 10/18/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at these grade levels.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]