Serves as the Administrative Officer for Ambulatory Care Service organizationally aligned under the Associate Chief of Staff (ACOS) for Ambulatory Care and supports Ambulatory Care service in data collection, data analysis, employee training, staff management, and implementation of Ambulatory Care programs and initiatives and other duties as assigned.

Duties

Duties include but not limited to: Program Administrative and Data Management: Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyze and prepares program status reports for review at all levels. Develops recurring and specials reports, analyzes trends and patterns and determines the impact of new requirements on the Ambulatory Care Service as a whole. Coordinates with Ambulatory Care Leadership in arriving at appropriate recommendations. Provides analysis to Ambulatory Care leadership as requested for purpose of planning and making decision making. Independently or with minimal guidance, accurately identifies intrinsic issues in assigned areas, collects essential data and conducts analysis of information gathered. Assigned area covers a wide range of issues including, but not limited to strategic management, financial management, space planning, procurement, equipment utilization. Training and Program Support: Implements and provides support for Ambulatory Care programs assisting in patient care and increased efficiency of functions. Coordinates the software installation process and manages and trains the Primary Care staff at the sites of care as needed. Reviews access demands and ensures adequate supply of appointments to meet MISSION Act Standards. Supervision and Personnel Management: Exercises supervisory personnel management responsibilities over portions of the Administrative section. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Approves master leave schedule assuring adequate coverage for peak workloads and traditional holiday vacation time. Develops, modifies, and/or interprets performance standards. Work Schedule: Monday- Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD09051O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/11/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: utilizing various software packages to prepare special reports, forms and correspondence to support organization functions; preparing and presenting briefings and information to management officials for assigned areas; applying knowledge of major issues, programs goals, objectives and administrative operations of organization to prepare complex reports and make recommendations; analyzing data to determine program strengths and weakness in relation to department wide policy; coordinating training for staff; developing policy and procedures. You will be rated on the following Competencies for this position: Interpersonal Skills Self Management Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Dallas VA Medical Center 4500 South Lancaster Road Dallas, TX 75216 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]