This position serves as the Beneficiary Travel Coordinator for the VA Portland Healthcare System (VAPORHCS) and all Community Based Outpatient Clinics (CBOCs) attached to the facility. It provides care to over 90,000 patients annually and has a large research programs. Health care services are provided at two separate facilities located at Portland and Vancouver, WA, and 10 Community Based Outpatient Clinics (CBOC.)

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties and Responsibilities Include: Provide resources for veterans who need assistance with travel reimbursement or arrangements. Manage cost controls and investigate travel fraud and abuse. Determine eligibility for the program and process requests. Determine which of several fund control points to utilize, maintaining manual and electronic accounting records. Ensure accurate billing for vendor transportation contracts worth over $2,000,000 per year. Receive invoices for payment of transportation reimbursement and oversee the completion from processing to issuance of reimbursement to the beneficiary. Track and research all transactions pertaining to Beneficiary travel reimbursements and the validity of claims requested. Investigate authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records in order to investigate travel authorizations and orders. Submit validates documentation for payment utilizing appropriate fund control points. Partner with community resources to identify and use alternate modes of transportation. Make special arrangement per physician documentation according to traveler's medical condition, with a high priority emphasis on SCI (spinal cord injury), legally blind, and TBI (traumatic brain injury) patients. Document and prepare monthly account synopsis for contracting officials in Acquisition & Material Management Service quarterly to justify yearly ambulance contractual compliance. Performs other related duties as assigned. Work Schedule: Monday through Friday; 7:30am to 4:00pm, 8:00am to 4:30pm, 8:30am to 5:00pm, or as coverage is needed for any of these shifts. Recruitment & Relocation Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved

Requirements

Qualifications

Minimum Requirement: The following are minimum requirements for appointment as a Transportation Assistant. Specialized Experience (GS-06): You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-05 grade level in Federal service. Examples of specialized experience include: performing clerical duties in an office environment; processing reimbursement claims; performing data entry utilizing computer software; utilizing automated systems and running reports; scheduling/coordinating travel/transportation arrangements; and communicate both orally and in writing. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer SkillsCustomer ServiceTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work involves various physical demands requiring the employee to be versatile in the many functions performed. These include sedentary work performed at a desk with intermittent standing, walking, bending, and lifting of lightweight records or supplies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA Portland Health Care System 3710 Southwest US Veterans Hospital Road Portland, OR 97239 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]