The Program Support Assistant is responsible for administrative and operational duties requisite for the effective execution and operations of the Primary and Specialty Medicine service line throughout the Nebraska-Western Iowa (NWI) health care system.

Duties

Major duties include but are not limited to: Apply administrative policies, maintain various systems, coordinate travel, and other staff administrative requirements involving other VISN 23 and VHA program offices. Ensure policies are followed and advise top department managers of program and policy updates. Compose correspondence and reports. Update and maintain student data and program information. Make recommendations to improve coordination, planning, administration, and management. Represent NWI Primary & Specialty Medicine Department at meetings attended by representatives of various medical and non-medical services. Provide assistance maintaining affiliation agreements with approved educational programs to ensure they remain viable and current. Assist in carrying out the operational and administrative duties pertinent to the effective and efficient operation of the service line. Plan and set milestones to determine consistency with annual and long-range objectives. Analyze budget and contracting requirements for multi-year allocations. Formulate time-phased operational and implementation support plans for internal objectives. Review regulations, policy guidance and program directives. Performs other duties as assigned. Work Schedule: Monday - Friday, tour negotiable between 7am - 6pm (May be further discussed during interviews) Compressed/Flexible: Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Support Assistant/PD70228A The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/03/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Minimum Qualifications for GS-06: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing clerical and administrative support duties within a medical facility; preparing forms and correspondence; planning and coordinating training events and meetings; collecting and compiling data into report format; and utilizing and understanding various automated systems (such as Microsoft Office) to create spreadsheets, databases, and reports. You will be rated on the following Competencies for this position: ClericalClinical InformaticsCustomer ServiceManages and Organizes InformationProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work Environment: Work is typically performed in an adequately lighted and climate controlled office. Position may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA Nebraska-Western Iowa HCS - Omaha 4101 Woolworth Avenue Omaha, NE 68105 US
• Name: Sarah Watson
• Phone: 319-339-7047
• Email: [email protected]