The purpose of the position is to oversees the origination of VA-guaranteed home loans in a multi-state jurisdiction, the issuance of Certificates of Eligibility to Veterans & Surviving Spouses on a nationwide basis & performs oversight of the work of mortgage lenders who are funding VA guaranteed loans on a nationwide basis. The Loan Production Officer ensures that Veterans & their lenders receive prompt, professional & accurate customer service & works for the Cleveland Regional Loan Center.

Duties

Specific duties include: The LPO plans, develops, organizes, coordinates, and directs the Loan Processing functions for all Veterans and Surviving Spouses in a multi-state jurisdiction. Monitors the work of staff who are providing information, advice, and assistance on all types of VA guaranteed and direct loans to Veterans, mortgage lenders, real estate brokers, builders, attorneys, title companies and other stakeholders who write, email, telephone or visit a VA facility. Participates in and leads projects and studies that could involve system enhancements, redesign of business processes and organizational planning for Loan Production. The LPO serves as a subject matter expert on VA-guaranteed home loan regulations, policies and procedures and represents VA at high-level meetings with stakeholders including official of lending institutions. Provides training sessions, seminars, and workshops for employees of lenders to inform them of various VA policies and procedures related to mortgage loan underwriting and processing requirements. The LPO establishes performance standards and evaluates the performance of subordinate supervisors, makes determinations on grievances, recommends training, and approves leave of subordinate supervisors. Ensures proper oversight of the work being performed in the section through accuracy reviews on Full File Loan Reviews and Certificates of Eligibility and spot checks of all other work products. Ensures that employees are provided prompt and frequent feedback on their work. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm (May be required to work until 6pm EST.) Compressed/Flexible: Available Telework: Available Virtual: Yes this is a Virtual position - Employee is expected to report to the nearest VBA facility based on telework agreement. The position is located in the Cleveland Regional Loan Center but you may work out of any of the 10 LGY locations. Please select the location where you live or will report for work. Position Description/PD#: Supervisory Loan Specialist (Loan Production Officer); PD #39073-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Must have a valid driver's license.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 09/27/2024. INDIVIDUAL OCCUPATIONAL REQUIREMENT: This position does have an IOR (Individual Occupational Requirement) that must be met in addition to the Time-in-Grade and regular Specialized Experience qualifications. In order to qualify for this position, you must have experience listed below: IOR: Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; purchasing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. OR Undergraduate and Graduate Education IOR: Major study - finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. AND TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. AND MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: One year of specialized experience equivalent to at least the GS-13 level is required. Experience that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is characterized by experience in underwriting approvals, processes request for release of liability substitution of entitlement, providing training sessions, seminars, and workshops for employees of lenders to inform them of various VA policies and procedures related to the VA's guaranteed home loan program; applying concepts outlined in the VA Lender's Handbook, VA PAM 26-7 and 38 CFR 36.4337 and demonstrated leadership experience. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: No special physical demands are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Per the Individual Occupational Requirements (IOR), if you are qualifying under education you must submit your Undergraduate and Graduate transcripts to verify you meet the IOR requirement.

Contacts

• Address VBACO HRC Baltimore 810 Vermont Ave NW Washington, DC 20420 US
• Name: Monique Robertson
• Phone: 4102304400 X2501
• Email: [email protected]