Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Incumbent will serve as a Public Safety Telecommunicator for dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders, monitoring alarms and activating Mass Notification Systems in Army Garrison Public Safety Answering Points/911 Centers at Fort Cavazos, TX.

Duties

Answers 911 calls, conducts emergency and non-emergency call processing using Computer Aided Dispatch (CAD) consoles or CAD capability through NG911 modernization, if applicable, and or Land Mobile Radios (LMR). Determines the level and type of response necessary and initiates the dispatch for both emergency and non-emergency calls for service. Monitors Installation computerized fire and Joint Capabilities Integration and Development System (ICIDS) alarm systems. Initiates immediate action in response to all alarms to include coordination with effected agencies and dispatching appropriate response. Refers non-emergent callers to appropriate civilian and governmental agencies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of E911, CAD, Land Mobile Radio (LMR), and station alerting software and equipment.
• Position is subject to shift work where the incumbent is required to work an alternate, rotating work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).
• Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time.
• Incumbent may be required to wear a uniform.
• Incumbent must be a qualified typist. (40 wpm).
• Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems.
• Incumbent must pass a pre-employment and periodic health analysis by a licensed physician.
• Incumbent is subject to initial and random urinalysis testing in accordance with agency guidelines.
• Incumbent is required to obtain and maintain a valid state driver’s license.
• Incumbent is required to obtain and maintain certification in: Cardiopulmonary Resuscitation (CPR)
• Incumbent must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned.
• Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.
• Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses.
• Continuous current certification is a condition of employment. The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training.
• Incumbent is required to obtain and maintain certification in: Emergency Medical Dispatch based on the program standards at the location assigned.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized experience: One year of specialized experience equivalent to the GS-06 grade level in the Federal Service which includes: 1) Answering emergency and/or non-emergency calls for police, fire, or ambulance assistance; 2) Dispatching emergency personnel; AND 3) Operating communications software to prepare log calls, activity reports, and provide medical dispatching until emergency units arrive. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Interpersonal SkillsManages and Organizes InformationTechnical Competence Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Contacts

• Address FU-W0VCAA US ARMY IMCOM-USAG FT CAVAZOS DO NOT MAIL Fort Cavazos, TX 76544 US
• Name: Army Applicant Help Desk
• Email: [email protected]