The purpose of the position is to perform human resource and administrative support functions requiring knowledge of civilian human resources functions and processes involving human resources and training.

Duties

Performs administrative and technical support work in a variety of personnel functions. Processes the full range of personnel actions for craft and trade and pay band Non appropriated fund (NAF) employees involving a variety of occupations. Verifies employment. Processes Requests for Personnel Actions (SF-52s). Monitors status on pending actions. Reviews personnel action requests for correctness of position numbers and organizational data. Retrieves data for reports. Provides information on status of personnel actions to operating officials. Determines necessary documents needed to support transactions and ensures they are included in the action and OPF. Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required. Conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance options, local facilities, standards of conduct, EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations, (NACs) etc. Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, etc. Assists in special projects by gathering data from files and automated systems and extracting information from official personnel folders. Compiles in prescribed format and forwards to supervisor for consolidation. Authenticates personnel data reflected on various forms. Gathers background information on issues, research current policy as it relates to the issue and determines related trends that may impact on the issue at hand. Makes recommendation of necessary action based on research. Expedites flow of information and communications. Utilizes an in-depth knowledge of regulations, policies and procedures to answer employee questions on a variety of personnel issues. Ensures necessary signatures and documents needed are present, complete and arranged in proper sequence, and those necessary steps are taken for subsequent routing and filing. Inputs information into the automated personnel system in a timely manner and ensure accuracy of all salary and pay adjustments. Contact point for managers and customers entering the MWR Administrative Offices. Provides pertinent information concerning the entire department and activities, schedules, hours of operations and special events. Answers and screens incoming telephone calls, disseminates requested information from own knowledge or office files. Directs more technical matters to proper office or individual for consideration. Makes tentative appointments for director and arranges meetings as required. Acts as first contact for prospective employees by answering basic employment information, provides them with application information, takes applications and resumes when completed. Command Access Control Officer or AMAG Administrator for the MWR Department. Receives all access forms of guests for functions at all MWR facilities, enters data into the system and coordinates with the Security Department for issuance of preprinted passes for guests. Receives monthly reports, patron counts, from all activities and records information. Performs typing for official reports, memorandums, instructions and notices, standard operating procedures, draft reports, staff meeting minutes, statistical reports, rough and smooth correspondence of a confidential or sensitive nature, and other material as required. Proofs outgoing correspondence for typographical and grammatical errors and proper format. Uses a networked computer system, inputs new and existing employee data into a Microsoft Excel spreadsheet Manning Document to track and report training progression to management and assigned employees on a daily basis. Be familiar with the use of MS Outlook electronic mail (email), and the use of MS Office Suite. Incumbent will become familiar with the scheduling and use of available training resources at various MWR Facilities. Ensure proper training materials are ordered and maintained on hand. Coordinates and tracks the completion of Alcohol Service Training for employees and managers of facilities, which serve alcohol. Performs other related duties as assigned.

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• Must provide proof of U.S. Citizenship or U.S. National.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: The incumbent must be a qualified typist and have at least one year of work experience or higher-level education that demonstrates the ability to perform the duties of the position. Knowledge of an extensive body of personnel processing rules, procedures or operations. Skill in oral expression to explain processes and procedural matters and provide basic program information. Knowledge of office file arrangement and the purpose and content of documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures. Knowledge of steps and procedures used to process personnel documents.Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information. Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions. Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying these knowledges to work situations. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement, however those that possess a degree relating to Human Resources will receive additional credit.

Contacts

• Address NAS Jacksonville Bldg 1 Langley Ave Jacksonville, FL 32212 US
• Name: Rode Underwood
• Email: [email protected]