About the Position: Serves as Medical Support Assistant (MSA) for the Family Advocacy Program (FAP) at a medical treatment facility (MTF) and provides direct assistance to the Chairperson, Incident Determination Committee (IDC), and the FAP staff in providing services to families and coordinating activities with a variety of medical, social service, and legal staff.

Duties

Receive patient information and compile into health care management system. Utilize office automation software applications such as Microsoft office to compile various reports and documents. Ensure appropriate management of patient medical information. Perform receptionist and clerical support for in/out processing of patients.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• A candidate tentatively selected for appointment to this position will be required to sign a statement consenting to annual seasonal influenza vaccination.
• Incumbent is subject to central registry check (Department of Defense Child and Domestic Abuse reporting system)

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: performing receptionist, recordkeeping, and miscellaneous clerical duties in a clinic setting; utilizing an automated system to review patient's medical profile; and utilizing software applications to retrieve valid eligibility for care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address M1-W2MSAA US ARMY MEDICAL DEPARTMENT ACTIVITY DO NOT MAIL Fort Stewart, GA 31314 US
• Name: Army Applicant Help Desk