Serves as the Supervisory IT Field Services Directorate Specialist (PLCYPLN) in a Defense Commissary Agency (DeCA) HQ location. The primary purpose of this position is to manage information resources, business relationships, provide premier Customer Service through the DeCA Global Support Center (GSC) to the DeCA workforce as well as Desktop Common Operating Environment Information Technology (IT) programs in support of DeCA's business mission and goals.

Duties

Strategic planning and coordination. Managing subordinate supervisors, government staff, and contracts to provide premier customer service to the DeCA workforce. Organization and coordination of key stakeholders. Managing direct reports, business relationships, and external vendors in meeting the CIO mission, goals, and objectives. Ensure appropriate process, reporting, and performance control to optimize organizational results. Ensuring all aspect of cost, schedule, performance, and customer services metrics are help at or above standards laid out by the Field Services Director and the CIO. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Physical requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance to meetings and conferences away from the work site.
• May be subject to one year supervisory probationary period.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 2210 and additional requirements by the announcement closing date. Experience: Your resume must clearly show that you have one year of specialized experience equivalent to at least GS-13. Experience can be under other Federal service pay systems, private sector, or military Examples of qualifying specialized experience include: Research trends and patterns; develop new methods and criteria: and/or propose new policies and practices. Design, develop, and manage systems that meet current and future business requirements; manage assigned projects, and prepare and present briefings to senior management officials on complex/controversial issues. Manage projects and implements solutions based on cost, schedule, and performance metrics, ensuring enterprise architecture, data management, cybersecurity, risk management and records management compliance. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-14: You must have 52 weeks of Federal service at or equivalent to GS-13.. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: IT Policy and Planning (PLCYPLN)Minimum Qualifications GS-14Oral CommunicationsSupervisory/Managerial Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Telework eligible: Yes, as determined by agency policy Remote work eligible: No

Education

You may not use education to qualify for this position.

Contacts

• Address DECA HQ 1300 Eisenhower Street Fort Gregg-Adams, VA 23801 US
• Name: DeCA HQ Servicing team
• Phone: 614-692-2331
• Email: [email protected]