About the Position: Serves as the Deputy Chief /Access to Care (ATC) Manager, Clinical Support Division within McDonald Army Health Center at Ft Eustis, Virginia. This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized Salary negotiation may be available for those candidates who are new to Federal service Student Loan repayment may be authorized Advance Leave accrual may be authorized

Duties

Assesses clinic operations and appointment utilization patterns to identify bottlenecks and to maximize use of available resources. Ensures that Managed Care Program (MCP) booking, standardized appointment types, standardized places of care, and standardized detail codes are implemented within the MTF. Develops systems to compile and analyze statistical data to assess program effectiveness. Work with department chiefs to prepare and guide planning for department strategic organizational and business plans, monitor and evaluate the effectiveness of both. Prepare and manage budgets for the Clinical Operations Division and performs comprehensive budgeting assistance over-site for supported clinical departments. Incumbent uses all sources of information to assist the department staff in resolving issues and implementing solutions to various problems through automation and data processing. Incumbent directly supervises Health Systems Clinic Administrators and Health Systems Specialist. Performs other duties as assigned.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes any two or more of the following; assisting with workload distribution; providing administrative guidance to managers and/or supervisors; assisting with development of operating procedures to improve patient care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83CQ DHA TIDEWATER MKT-MCDONALD AHC DO NOT MAIL Fort Eustis, VA 23604 US
• Name: Army Applicant Help Desk