Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for AcqDemo Business and Technical Management Career Path (NH) to recruit and appoint qualified candidates to positions in the competitive service.

Duties

Responsible for discussing and helping the customer with their business requirements for a wide range of system and process improvement projects as well as support complex daily operations within SAP modules. Meet with the customer and other system stakeholders for requirements management and alignment with the overall mission and process. Responsible for ensuring the solution matches the requirements by consulting with multiple business process owners to identify, define and document business needs and objectives, current business processes, and procedures. Review the functional specs written by other business analyst and provide feedback before going out for customer approval. Coordinate with technical management to ensure translation of the functional requirements into technical ones are executed properly. Performs complex master data and transactional SAP system configuration for standard SAP solutions within the FI, SD, MM, WM, SCP, PS, MT, PLM, BPM, IMQM, ACQ and MRM modules. Work closely with other business analysts and the development team for solutions that cannot be accomplished through standard SAP configurations. Work with and peer review all documents, created by junior business analysts and provide feedback. Perform complex functional and technical trouble shooting to resolve basic production support issues. Work closely with the business process owners, technical team(s), other functional teams, and lead to resolve and document issue. Introduces SAP best practices in the areas of FI, SD, MM, WM, SCP, PS, MT, PLM, BPM, IMWM, ACQ and MRM to the customer and work alongside the change management team ito roll out daily operations/support, project work, and these best practices.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• U.S. Citizenship is required. You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must be able to obtain and maintain a Secret security clearance.
• One-year trial/probationary period may be required.
• This is an Army Acquisition, Logistics and Technology Workforce position. Selectee must meet position requirements for Engineering and Technical Management Foundational certification within 36 months as of entrance on duty.
• Commensurate with mission requirements, the incumbent can be required to work irregular duty hours to include working nights, weekends, and holidays.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience: To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level (NH-02). Specialized experience is defined as: 1) Configuring and maintaining SAP Materials Management (MM) module; 2) Providing expert guidance on SAP MM issues and optimizations; and 3) Managing master and transactional data within SAP MM. AND My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements within 30 days of the closing date of the announcement.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address AD-W4FH49 COMMUNICATION ELECTRONICS COMMAND DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk