Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Business & Technical Management Career Path (AcqDemo only) to recruit and appoint qualified candidates to positions in the competitive service. About the Position: The pay band NH-04 includes the General Schedule grade equivalent to GS-14/15.

Duties

Supports management, administrative and/or technical work of the organization. Participates in oversight of projects and programs, makes decisions on work problems and administrative proposals, and coordinates with others within and outside the organization on program accomplishment and collaborative efforts. Serves as expert analyst and recognized authority responsible for broad projects/program areas in one or more administrative/business fields for the information technology resources. Serves as expert analyst, which includes Army organizations, operations and policies in order to provide assistance and support for operations, systems acquisition, and lifecycle management activities. Establishes policies and formulates procedures for the operation of the enterprise computer systems, and serves as technical authority in the areas of applications systems design and analysis. Identifies where program or personnel adjustments are needed and formulates recommendations for management.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year trial/probationary period may be required.
• This is an Army Acquisition, Logistics and Technology Workforce position. Selectee must meet position requirements for Foundational level Engineering and Technical Management certification within 36 months as of entrance on duty.
• This is a Defense Cyberspace Workforce Framework (DCWF) position as outlined in DoDD 8140.01 - Cyberspace Workforce Management, Encl 2, Par 9(c)(d).
• Must file an annual financial statement.
• This position requires a Non Critical-Sensitive (NCS) with Secret access security clearance.
• This position requires Information Assurance Management (IAM) Level I certification or the incumbent must be able to obtain certification within six (6) months of appointment in accordance with DoD 8570.1m.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience: To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level (NH-02). Specialized experience is defined as: 1) Participating in the software development or configuration activities of Enterprise Information Systems; 2) Identifying project/program issues arising in the software development life cycle; 3) Resolving project/program issues to enable efficient delivery of software; 4) Garnering resource cooperation across project teams to accomplish multiple project/program goals; 5) Performing Agile software development in a major Agile role such as Scrum Master, Product Owner (PO), or Release Train Engineer (RTE) for information systems. AND Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Education cannotbe substituted for experience.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address AD-W4FH49 COMMUNICATION ELECTRONICS COMMAND DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk