About the Position: This position serves as the Military Personnel Technician in support of personnel actions and services team consisting of a specific group or specialty branch. It is located at Human Resources Command (HRC), at Fort Knox, Kentucky.

Duties

Have a seasoned understanding of the laws, rules, regulations, policies, procedures and precedents related to the Army Reserve personnel system. Serve as the Military Personnel Technician in support of a personnel actions and services team consisting of a specific group or specialty branch. Use a number of computer software packages in performance of assigned duties. Demonstrate courtesy, tact and good judgment to provide effective customer service and assistance to the managed population. Assist Soldiers through oral and written communication in the successful resolution of problems or cases.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must obtain and maintain a Secret clearance.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Incumbent must possess the skills of a Qualified Typist.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Utilizing an automation system to complete assigned duties. 2) Reviewing laws and/or regulations to ensure human resource actions meet company guidelines. AND 3) Provide verbal and/or written assistance to customer in order to resolve issues. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-5). This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted

Contacts

• Address DM-APF-W6ED16 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk