The Training Technician position is located in the Department of Veteran Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN) 1, VA Maine Healthcare System's (VAMC) Medical Center Education Department, under the general supervision of the Associate Director for Patient and Nursing Services (ADPNS), and the direct supervision of the Chief of Education. This position serves as the VA Talent Management System (TMS) Domain/Learning Administrator.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties will include, but may not be limited to the following: Serves as the primary contact and advocate for Talent Management System (TMS) Ensures that all educational courses and requirements are consistent with VA policy, meet educational standards and mandate remain current and are trackable within the Talent Management System (TMS) database. Helps develop educational needs plan, prepares and updates web-based and instructor led training schedules and edits and formats educational material. Ensures all new paid employees are entered into Talent Management System (TMS) and with appropriate Learning Account creation. Assigns and manages VA Talent Management System (TMS) Administrator accounts for the VA Maine Healthcare System. Conducts training via face to face, conference calls/web meetings; or arranges for training for all site/service line Talent Management System (TMS) Administrators. Assign appropriate level of Talent Management System (TMS) Administrator access. Works with the VA national TMS Help Desk staff to resolve any issues that arise. Develops recommendations for course revisions. Ensures local training items remain current. Troubleshoot uncomplicated and complex problems within the VAMC employee interface with the National TMS. Providing specific instructions and guidance with initial logon, unlocking accounts, resetting passwords, explaining drop down menus, explaining default settings, and guiding employees through the special selection procedures for identifying and selecting the appropriate version mandatory Privacy Awareness training. Develop and present Train-the Trainer programs. Guide contractors, WOC's and volunteers through the access process to complete preemployment courses for Information Security Awareness and Privacy Awareness Training. Monitors Federal and local educational mandates and directives and the training measures offer complete compliance. Develops information for insertion I the NEO Training manual. Serves as the Education Service representative at meetings and handles all follow up actions emerging from the meetings. Performs other related duties assigned. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-06 grade level in Federal service that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Qualifying specialized experience includes utilizing electronic training programs and tracking systems; conducting training via face to face, conference calls/web meetings; serving as the point of contact for questions/concerns on education and training courses; developing training and recommending course revisions; performing statistical data collection and analysis to generate reports. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailCommunicationComputer SkillsCustomer Service (Clerical/Technical)Teaches Others IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily preformed in an office setting which includes sitting, standing, walking, and operating a computer. The work is most sedentary. No special physical demands are required to perform the work. Travel my be required between sites. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Togus VA Medical Center 1 VA Center Augusta, ME 04330 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]