Job opening: Management and Program Analyst
Salary: $82 764 - 128 956 per year
Published at: Jul 29 2024
Employment Type: Full-time
This position is located in the Service Center Operations Directorate, Records & Systems Support Division.
As a Management and Program Analyst, you will implement, coordinate, and analyze a variety of management programs, prepare and provide briefings and presentations, and develop and evaluate policies.
Duties
The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Evaluate policies and operating procedures for accuracy and applicability in order to propose new process objectives.
Support management in performing a variety of basic analytical reviews, evaluations, and research functions.
Provide assistance in the interpretation and recommendation of administrative policies, procedures, and management processes.
Coordinate a wide spectrum of special projects or initiatives with a working group.
Develop, implement, and monitor management information systems.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/07/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/07/2024.
GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Collaborating on studies to evaluate program performance indicators;
Utilizing established office databases and electronic collaboration networks to track and compile data;
Using analytical techniques and statistical data to monitor management processes, systems, or programs and provide solutions or new approaches for resolving administrative or operational problems.
OR
You may substitute successful completion of a Ph.D. or equivalent doctoral degree, or L.L.M., if related, or three full years of progressively higher-level graduate education leading to such a degree at an accredited college or university, for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work of the position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Conducting studies on complex operational functions, work processes, or program policies;
Analyzing project results and consolidating findings into detailed reports and presenting these to management;
Applying knowledge of Microsoft Office applications and SharePoint to develop reports and maintain customized web content;
Recommending and implementing actions to achieve program objectives.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/07/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education
COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-11 level only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website:
General Schedule Qualification Standards.
Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
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