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Job opening: Management and Program Analyst

Salary: $139 395 - 181 216 per year
Published at: Jul 26 2024
Employment Type: Full-time
This position is located in the Field Operations Directorate, Office of Field Operations, Compliance Division, Audit Branch, Investor Program Office (IPO). As an Management and Program Analyst, you will be the liaison between the Audit Branch and the rest of Compliance Division / IPO on the coordination of audits. You will also modify and improve procedures and record-keeping of the Audit Program at IPO.

Duties

Plan, evaluate, and improve programs and processes, including, but not limited to advising management on mission and administrative programs requiring a range of qualitative system and management support principles, processes, and systems. Coordinate the development of accurate and consistent internal and external strategic communication materials, draft internal and external communications on behalf of senior leadership and review and edit materials from subject matter experts. Research, gather data, analyze and provide findings and recommendations to senior leadership. Conduct studies to develop responses to management on new requirements in program operations, legislation, and agency regulations; evaluates pertinent legislation and new or revised policies or directives from DHS, USCIS, and other agencies. Provide support for highly customized databases involving client-side administrative activities such as site creation and solution development.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/05/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/05/2024. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Providing guidance and advice to agency management and leadership based on comprehensive analyses and understanding of the subject matter; Developing new or modifying administrative program work methods and procedures for delivering effective services to customers; Analyzing implementing, and establishing short and long-range work plans and determine the actions necessary to accomplish those objectives and program goals. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/05/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

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