This position is located at Department of Housing and Urban Development, Office of Field Policy and Management. This opportunity is also open to Status eligibles under announcement 24-HUD-1809. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

The following are the duties of this position at the GS-09. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a Management Analyst, you will: Learn skills in the application of fact-finding and investigative techniques; oral and written communication; and the development of presentations and reports. Collaborate with consumer and industry groups, state and local government agencies, grantees and other stakeholders to support the building of effective inter-agency and inter-organization working relationships. Participate in meetings and ad hoc groups to assist in devising recommended solutions to complex problems. Seek out, identify, and verify new areas of mutual concern, and/or develop innovative and creative ideas to increase program and customer service effectiveness. Provide assistance with components of cross-program coordination to properly integrate and focus HUD program efforts on critical customer service issues or problems of concern to the RA, DRA and FOD. Participate in coordinating components of cross-program activities, events, issues and efforts involving the furtherance of Management Action Plan goals, sustainable housing and communities, faith-based and neighborhood partnerships, and Secretarial initiatives.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience: For the GS-09 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized Experience for this position includes: Utilizing automated systems to identify program issues and complaints and working with senior analysts/supervisors to recommend solutions. Examples of such experience could include: Providing customer service in relation to electronic data bases and other office communication needs; or Utilizing computer applications for business to research, analyze, and communicate information in the appropriate format. OR Education: You may substitute education for general or specialized experience as follows: A related master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education. Specialized Experience: For the GS-07 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized Experience for this position includes: Assisting with office administration and working as a team member to analyze program issues and recommend improvements. Examples of such experience could include: Experience using advanced computer applications to communicate information in the appropriate format; or Providing customer service, including seeing customer issues through to resolution; or Tracking customer issues in electronic data bases. OR Education: You may substitute education for general or specialized experience as follows: One full year of graduate level education. OR Superior academic achievement (completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university in upper third of the graduating class OR G.P.A. 3.0 or higher out of a possible 4.0 as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a national scholastic honor society). OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Specialized Experience: For the GS-05 grade level, you must have 3 years (156 weeks) of general, progressively responsible experience, 1 year of which was equivalent to at least the GS-04 level in the Federal Service. General Experience for this position includes: - Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; AND - Plan and organize work; AND - Communicate effectively orally and in writing. OR Education: You may substitute education for general or specialized experience as follows: 4-year course of study leading to a bachelor's degree OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Education

The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Contacts

• Address Office of Field Policy and Management Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]