Who may apply: All U.S. Citizens This Position is located in the Information & Technology Directorate, Assess/ Analysis/Assign Div, Leveraging Technology, Solutions Support, ZTFBA. This job announcement may be used to fill similar positions on other teams in the I&T Directorate. Persons applying at the Cleveland location may also be selected for the Bratenahl location.

Duties

Technical expert supporting Robotics Process Automation (RPA), Application by Citizen Developers (ABCD), smart forms, power automation, and systems analysis for data management and business processes. Skilled in diverse automation tools (RPA/UiPath, smart forms, mainframe macros, Power BI, Power Automate, SharePoint, etc.), adept at selecting the right tool to boost accuracy, reliability, and efficiency in manual business processes. Defines clear project scopes with stakeholders, coordinates test plans, forecasts realistic timelines, identifies stakeholders, and implements effective communication strategies. Skilled facilitator ensuring project progress and resolving roadblocks efficiently. Leads portfolio management: Identifies key metrics, monitors impact reports, standardizes data inputs, manages report access, and trains staff in DFAS Now and QLIK for informed decision-making. Strong background in data analytics: Conducts cost-benefit analyses for automation requests, identifies project timeline trends, evaluates root causes of issues, and implements effective corrective actions. Proficient communicator who customizes messages to audience preferences, maintains engagement across formal and informal contexts, and initiates problem-solving independently.

Requirements

• Must be a U.S Citizen or National
• Background or Security Investigation - see the Additional Information field below for more details.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Obtain/Maintain Financial Management Certification

Qualifications

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe this in your resume. Combinations of education and experience may also be sufficient. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Applying financial management methods, practices, principles to implement process improvements relative to accounting and financial software and systems; reviewing and analyzing new legislation and proposed policy changes to determine impact(s) on financial and accounting software and systems; planning and directing projects related to the development of financial processes in order to identify opportunities to modify or automate financial and accounting systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Education is not substitutable for specialized experience at this grade level.

Contacts

• Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]