The Assistant Regional Commissioner for Management and Operations Support (ARC MOS) provides executive leadership and direction to the region in the areas of program policy, systems, finance, and administrative and management support. The incumbent also provides executive leadership and direction for assigned Office of Operations-wide initiatives. The New York region encompasses the states of New York and New Jersey, and the territories of Puerto Rico and the U.S. Virgin Islands.

Duties

Through subordinate supervisors or team leaders, the ARC MOS, New York, provides executive level leadership, guidance, direction and control for region-wide programs and activities including the planning, developing, and implementation of regional policies, programs, and procedures. The incumbent exercises executive leadership over the development of regional policies and procedures and serves as the regional authority on matters relating to substantive program issues. They are accountable for the evaluation, implementation and management of program policies and procedures; service delivery and related initiatives; legislative changes; management planning and analysis; systems support and automation; management information; workforce planning and utilization; program training and staff development; facilities, space, procurement and property management; security and integrity. The ARC MOS directs the regional implementation of the Office of Human Resources (OHR) initiatives and functions, including position and organization management, personnel administration and management, and labor relations activities. The incumbent provides executive leadership, direction, and oversight responsibility to the regional disability program, including technical, financial, and administrative support of the State Disability Determination Services (DDS). They also has executive responsibility for the administrative support for other regional components, e.g., Office of Quality Review, Office of Hearings Operations, and Office of the General Counsel.

Requirements

Qualifications

As a basic requirement, applicants MUST demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Professional/Technical Qualifications. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant. You must clearly show that you possess the experience and leadership competencies to perform the duties of an executive. To be considered for this position, all applicants must address the Mandatory Professional/Technical Qualification (MTQ), and the Executive Core Qualifications (ECQ) listed below in the application documents you submit. Unless you are currently serving under a career Senior Executive Service appointment, are eligible for reinstatement into the Senior Executive Service, or have successfully completed a Senior Executive Service Candidate Development Program approved by OPM and been certified by OPM, you must submit a narrative statement covering each of the Executive Core Qualifications listed below. Your examples should be clear and concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives, and level of contacts. Each MTQ and ECQ must be addressed separately and submitted with your application. Please refer to the OPM Guide to SES Executive Core Qualifications (https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf) for guidance on how to describe your executive qualifications. EXECUTIVE CORE QUALIFICATIONS: Narrative Statements for the ECQs must not exceed 10 pages; additional pages will not be considered. This document MUST be submitted using the "Executive Core Qualifications" document type. ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resource strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation. MANDATORY PROFESSIONAL/TECHNICAL QUALIFICATION (MTQ): No more than one (1) page per MTQ is allowed; additional information will not be considered. This document MUST be submitted using the "Mandatory Technical Qualification" document type. 1. Senior level experience providing oversight to a geographically dispersed organization in the majority of the following areas: program operations support, automation/systems technology, human resources activities, budget, and facilities management. DESIRABLE QUALIFICATION (DQ): An optional statement addressing each Desirable Qualification (DQ) is strongly recommended. No more than one (1) page per DQ is allowed; additional information will not be considered. This document should be submitted using the "Desirable Qualification" document type. 1. Executive level experience that demonstrates the ability to develop, implement, and effectuate change in service delivery and program integrity initiatives for a customer service organization. **Note for Current and/or Former Political Appointees: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-Career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose that to the Human Resources Office within your application package.

Education

This job does not have an education qualification requirement.

Contacts

• Address DCO HQ Front Office 6401 Security Boulevard Baltimore, MD 21235 US
• Name: Ashley Tates
• Email: [email protected]